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Seller Profile: Cmple


Thank you for visiting Cmple.com, where you will find a variety of products offered at incredible prices. Cmple.com is a wholesaler and a retailer of custom cables and accessories for home theater and networking. We specialize in HDMI Cables and other Audio Video Accessories.
We offer a wide range of products – Network Cat 5 & Cat 6, HDMI, SVGA, DVI, USB, FireWire, Speaker, Security — Fire alarm cables, video cables, audio cables, wall plates, and computer cables.

Cmple.com, Inc. started out as most successful businesses do, in the basement of a house with a starting capital of $3000 and only two people managing the company. From the very beginning, in 2007, our goal has been to provide top quality cables at the most competitive prices possible in the marketplace.

In this short time we have become a leading importer distributor/wholesaler of cables, accessories and connectivity products. In 2009 the company has moved to 15000 square-foot warehouse/showroom, where we implement new automated and computerized order processing system to insure accuracy and efficiency. In 2011 we expanded our amenities by opening a second warehouse which provided us with an opportunity to significantly increase our product inventory.

We now have a large volume of products in stock ready to be shipped at any minute. We are proud to offer you high quality products and prices that beat our competitors.

Return Policy

Standard Return Policy

  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

We want you to be happy with your purchase. If you are not 100% satisfied with the product, at Cmple.com we are proud to offer one of the most convenient return policies in the online business. You may return your purchase for ANY REASON within 60 days of receipt for an exchange or a refund of the purchase’s price excluding shipping charges.

All products MUST be returned 100% complete, and contain ALL original boxes, packing materials, plastic caps, manuals, and all other accessories/documentations provided by the manufacturer or Cmple.com, Inc.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.


4 out of 5 eggs Based on 55 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
  • Curby

4 out of 5 eggs Super Fast Shipping

I would recommend this seller. Product as described, and arrived super fast.

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  • Anonymous

4 out of 5 eggs

Great priced cable, as described

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  • Anonymous

4 out of 5 eggs Thank you Cmple

VGA Cable works like a charm

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  • Anonymous

4 out of 5 eggs Con artist with more excuses than actual customer service

I purchased a connector from him. He got it in the mail with reasonable expediency. However, the item was supposed to arrive in 5-7 business days. Seven days later, I did not have the connector. It turns out that UPS had handed the package off to the post office to handle the last leg of shipment. My local branch of the USPS, however, is very corrupt and likes to embezzle packages for themselves from time to time. Now, that isn't Cmple's fault, strictly speaking. But this next part sure as hell is: When I contacted him and asked for a refund since he failed to live up to his end of the bargain and did not deliver the item to me within the agreed upon time frame. Instead of accepting that this was his responsibility, he instead gave the following form-type response: " We do apologize for inconvenience, unfortunately the way UPS Mail Innovations works is that they (UPS) pick up all outgoing packages from our facility and ships the packages to the general vicinity (50-100 miles) of the shipping destination. At this point, UPS transfers the package to USPS who is responsible for delivering the item. UPS stops updating tracking at this point since the package has left their hands and USPS does not update tracking since they are concerned with the to-the-door delivery aspect of shipping. from our shipping experience we do know that sometimes delivery service may take up to 14 days for package to be delivered, in most cases it is due to unforeseen complications during shipping. Your package is expected to be delivered in the next couple of days. " So instead of accepting that he failed to have the item delivered when it was supposed to be, he decided to just ring his hands. He decided to just make excuses rather than refund my money. So ladies and gentlemen, I highly recommend only buying from Cmple if you have infinite time to wait for your package to be delivered when the merchant and courier are both good and ready.

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  • Bruce W.

4 out of 5 eggs Overall happy with Newegg service

The only thing i was disappointed with was a bundled PSU with Thor V2 case. My new MSI mobo had a 4x4x4 cpu connections, and the psu only 4x4 limiting my overclocking. I don't see a way to get around this for another 12v connector to the extra cpu header.

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  • Bryan C.

4 out of 5 eggs I would strongly recommend using a DIFFRENT vendor!

They, Cmple.com, sent me blue cat5e cable, after I ordered "CAT6 Bulk 23 AWG Ethernet Lan Network Cable - 1000 ft White"!*!*! I submitted an exchange case with newegg yesterday morning and Still have no followup on when I will receive the return labels or when I will receive what I actually purchased in the first place. I would give 0 stars but the lowest rating available is 1 star!!! I would strongly recommend not using this vendor!

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  • Trevor H.

4 out of 5 eggs No Complaints

Seems to work well. Fits nicely and feels solid.

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  • Steven B.

4 out of 5 eggs hdmi m-f extension cable

worked fine for my firestick

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  • Gary S.

4 out of 5 eggs 3.5 mm to 2.5 mm adapters

I received the items quicker than expected. They were packaged in a properly sized (for very small items) envelope that did not waste shipping material. The cost of the items was surprisingly low yet came with free shipping.

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  • Lonne K.

4 out of 5 eggs It was what it said it was

It works fine.

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Seller Profile: Cmple