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Seller Profile: Deal Targets

Deal Targets

Who We are!
In the past two decades, Deal Targets serving customers from different sectors, offering a wide selection of products, from computer components & hardwares, Laptop & Desktop systems, Networking, Periphals, Gaming Items as well as Office Supplies.  

Striving to meet cusotmers needs, working out best offer & providing ONE-STOP-SHOP solution for customers is our goal.   Satisfaction Guarantee is a must for us in serving customers!  We stand behind our products to provide  strong support for "After-Sales-Service"! 

Locations!
Our warehouses located across Canada and USA to enable shipment-fulfillment in a timely manner.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Deal Targets Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Deal Targets
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Deal Targets
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Deal Targets will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Deal Targets.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Deal Targets will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
Deal Targets can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

3 out of 5 eggs Based on 2134 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Robert E.

4 out of 5 eggs no problems

would order again

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  • Anonymous

4 out of 5 eggs prompt shipment

yes I would recommend Hard to find product, just as described,

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  • Anonymous

4 out of 5 eggs no updates

Never got a update from the seller. Until i massage them and told me that product was damaged and I will get it by end of the week. they overnighted to me after the three days it was going to be here.

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  • Anonymous

4 out of 5 eggs

seller was non-responsive, it has been a week and still no updates, saw other reviews having same issue with this seller

2 out of 3 people found this review helpful. Did you? Yes No

  • Robert D.

4 out of 5 eggs Works

Works well

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  • Anonymous

4 out of 5 eggs Advertised as "new", sent out "used" and beat up

Ordered 4 hard drives (Seagate Skyhawk AI, 18TB). They were not listed as used or refurbs. What arrived were not even refurbs. They were dented and the SATA pins were bent on them. All four of them. Drives were manufactured in 09/24 so they likely were pulled / shucked from a NAS or similar. Very dishonest. Beyond dishonest. Flat out lying. Not only will we never do business with them, but we will not do business with NewEgg. They are promoting this dishonesty.

4 out of 4 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Extremely late shipping

My mother board took almost 2 weeks to process and only when new egg contacted them directly did it process. It has been multiple business days and it still hasnt been shipped either.

6 out of 6 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs If you want something cheap go ahead

These guys said my motherboard would come between 10-14 and it didnt come till the 21.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Did not have the product

Further, did not not find out that they did not have it until I had Best Buy put in an inquiry which they were required to respond to.

3 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Selling out of stock items

How exactly does a company ship an item, then suddenly return/cancel said item because it is "out of stock". If the item was out of stock before it shipped, THEN HOW DID IT SHIP OUT IN THE FIRST PLACE??? check your inventory BEFORE you mark an item as shipped.

4 out of 4 people found this review helpful. Did you? Yes No

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Seller Profile: Deal Targets