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Seller Profile: DoDo DIY

DoDo DIY

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.
【About DoDo DIY's Marketplace】
1. We enjoys the advantage of sourcing fast shipment for our customers at competitive prices.
2.We supply many products including computers accessories,PC accessories,game accessories, security accessories,camera accessories,phone accessories,
car accessories & Consumer Electronics, etc.High quality, reasonable prices, excellent customer service is our goal,we will try our best to serve customers.
3.DoDo DIY's Marketplace is always here to satisfy your needs,We proudly brand ourselves on fast shipping, low prices, and outstanding customer service.
We take joy in helping the people get the outdoor gear they want and need at a great price!

【DoDo DIY's Marketplace Shipping Service】
Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment.
As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 5-15 business days based on your location.
Please make sure you provide valid physical address when you check out.

【DoDo DIY's Marketplace Return Policy】
Most items are covered by a 90 day free defective replacement warranty and 120 day repair warranty.
We accept return or exchange within 60 days after package delivered.
Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item,
we accept return with 15% restocking applied.

【DoDo DIY's Marketplace Customer Service】
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)

DoDo DIY's Marketplace Email:
tangxinhong309@163.com
Office hours: 9:00 AM-5:30 PM pacific time. Mon-Sat. Office closes on holidays.

【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from DoDo DIY
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, DoDo DIY will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. DoDo DIY will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 728 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • bernell G.

4 out of 5 eggs Enjoying the speed

this was s great deal!!!

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  • Anonymous

4 out of 5 eggs excellent seller

i bought a 13 year old motherboard from them to repair an old home built pc from a decade ago and it came in great condition with the bios updated to the most recent release as described in the condition description of it which let me know it was tested and working well despite being such an old part. i had some trouble within bios pertaining to the clocking of the cpu and had to set it manually but because i affirmed it was the most updated version it must be the fault of the manufacturer because MSI had a lot of problems during the years these came out and the cpu I put in it came out over a year later. very happy because I was scared to buy a part to repair such an old build but it worked great. i was a bit concerned because of how far it shipped but it came quick with free shipping and was packaged very nicely in lots of bubble wrap. great seller would definitely buy from them again

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  • Anonymous

4 out of 5 eggs very bad

waited almost 20 days for this CPU was listed as very good condition and with heat sink i got a small box with a cpu wrapped up in bubble wrap no heat sink and cpu had several bent pins all in all i will never use this seller again , just with i could give less then 1 egg

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  • Vadym K.

4 out of 5 eggs Responsible seller

Seller asked what kind of CPU and memory I will be using with this motherboard and confirmed compatibility. MB arrived on time and well packed. Works fine, as expected.

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  • Michael H.

4 out of 5 eggs Great Seller

Within a hour of making the order the seller contacted me to make sure i was buying the correct motherboard after confirming it was correct they tested it & shipped it out. Took 14 days total to get here to Tx. Have had it a few days so far no issues what so ever with the motherboard.

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  • Dror B.

4 out of 5 eggs Well packaged, clean and work perfectly

Package arrived on time (with time to spare). Motherboard was well packaged, very (very!) clean and overall looked very well. After installation - all is working, and even the bios is up to date. Thank you for your service!

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  • Zbigniew Samoraj

4 out of 5 eggs

charge twice for same item

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  • Anonymous

4 out of 5 eggs Still waiting

I've been waiting on a motherboard from this seller. It was lost in transit the first time and following that was offered a second. I have not received either and am disatisfied.

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  • Anonymous

4 out of 5 eggs Good experience

Purchased a PC motherboard. It arrived earier than expected and was packaged well. It installed and worked without any issues.

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  • Ryan P.

4 out of 5 eggs Perfect replacement

This motherboard arrived on time in a very good package. The motherboard inside was clean and free (visually) from any defects. No bent header pins or cpu socket pins either. Had no issues once installed either. It has been up and running in my PC for about 6hours so far with no discernible issues. Thank you!

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Seller Profile: DoDo DIY