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Seller Profile: e-wireless technologies

e-wireless technologies

Our company takes pride in the quality and convenience that we offer to our customers. All our strategies are tailored to offer the best customer experience to our client base.
We have been in the field of selling electronics since 1999 and offer a more then 200,000 unique items to our customers. When shopping with us you could expect perfection.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

e-wireless technologies Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from e-wireless technologies
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by e-wireless technologies
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, e-wireless technologies will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by e-wireless technologies.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. e-wireless technologies will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. e-wireless technologies does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by e-wireless technologies will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 205 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

Shipped fast and packaged properly. Received on time.

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  • Anonymous

4 out of 5 eggs Wrong cables sent

- I bought 3 "reverse" SATA to SAS breakout cable, but received 3 "forward" breakout cables instead. - I contacted the seller, they said they would send me the correct cable but it's been all crickets since that initial contact. - It's now been 2 weeks and still nothing. No tracking numbers, no other messages: nothing.

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  • Anonymous

4 out of 5 eggs Satisfied

Shipped fast and was proper item

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  • Anonymous

4 out of 5 eggs NICE

I would recommend this to whoever can hear me!

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  • Anonymous

4 out of 5 eggs Exceptional Customer Service

After my local post office usps had major shipping issues, sending packages back as return to sender for our town, because they were understaffed, this company reached out to me by email before I reached out to them! They were able to resend my package through a different carrier promptly. This company made sure I received my package and in a timely manner. Very quick, courteous, and thorough. I would recommend and would buy from them again. Thanks Jenny! I got my package! - PT

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  • ADHAMA M.

4 out of 5 eggs Very good customer service!

Chargers appeared to be defective (introduced ringing in device listening to). Contacted seller and immediately received return shipping label and refund when returned.

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  • Anonymous

4 out of 5 eggs Adhesive Mounts Perfect for Flat Wire

These adhesive mounts were just what I needed for the flat speaker wire that I'm using. I wanted mounts with a low profile that are not too visible. The adhesive is also strong enough to secure to my fireplace brick.

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  • Anonymous

4 out of 5 eggs Wonderful!

I'd love to order from them again, fast shipping and great pricing!

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  • Richard N.

4 out of 5 eggs What a color

I like this head set, it is just the color I'm not in love with. Price was great, function great.

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  • Michael N.

4 out of 5 eggs Good communication

Item was as described, the seller contacted me and we worked out a small issue,

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Seller Profile: e-wireless technologies