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Seller Profile: EBD Business

EBD Business

EBD Marketplace specialized in auto and mobile device parts and accessories. We are here to provide best quality products and services.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

30 days refund / exchange policy

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 45 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Ed

4 out of 5 eggs Works as described

Reviewed on Aug 01, 2022

After see other products and reading the reviews, this one offered the best balance of price vs options. It's worked as described and I would recommend it to others.

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  • James P.

4 out of 5 eggs perfect product male to male HDMI

Reviewed on Mar 08, 2022

Connects two female devices as advertised. I'm happy

Did you find this review helpful? Yes No

  • LOUIS A.

4 out of 5 eggs Fast Arrival

Reviewed on Dec 11, 2021

Cable came packaged well and very quickly.

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  • Kenneth A.

4 out of 5 eggs Easy Shopping Experience

Reviewed on Apr 21, 2021

Very easy from selecting to delivery

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  • Jay D.

4 out of 5 eggs On time, and just as advertized

Reviewed on Mar 15, 2021

I ordered a headset a month or so ago and when I received it it had a single male plug for both the microphone and headphones. So, I could use the headphones but not the mic. Well, when this splitter arrived I was finally able to do both. Now when I play Multiplayer Call of Duty I can not only hear what's going on, i can communicate. YAY! Anyway, if you need an inexpensive splitter delivered in a timely manner, then I recommend these.

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  • MICHAEL W.

4 out of 5 eggs WORST COMPANY EEEEVVVVEEEERRRR

Reviewed on Feb 05, 2021

AFTER NOT RECEIVEING MY ITEM AT ALL,THE MERCHANT WAS CONTACTED AND I WAS TOLD TO TRACK IT DOWN MYSELF. THEN WHEN NO NEIGHBOR ,POST OFFICE OR CARRIER HAVE SEEN IT(I'VE LIVED IN THE SAME PLACE FOR 20+ YEARS AND KNOW ALL OF THESE PEOPLE) CONTACTED THE MERCHANT AGAIN AND WAS TOLD THAT IT WAS MY PROBLEM.I HAVE WORKED RETAIL FOR DECADES AND HAVE NEVER SEEN A CUSTOMER TREATED LIKE THIS COMPANY HAS ME.YOU CAN BE SURE I'LL NEVER BUY FROM EBD AGAIN AND WORN EVERY ONE TO BE WARE IF THEY DO.NEWEGG OFFERED TO REFUND IT FOR ME AND CHARGED ME A RESTOCKING FEE FOR AN ITEM I NEVER RECEIVED IN THE FIRST PLACE, WOW.I WOULD GIVE THIS MERCHANT -O EGGS IF IT WERE POSSIBLE..

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  • James A.

4 out of 5 eggs Quick delivery

Reviewed on Dec 01, 2020

very satisfied

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  • VERONICA S.

4 out of 5 eggs Sellers met my expectations.

Reviewed on Sep 03, 2020

I really am satisfied with newegg and EBD marketplace.

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  • Anonymous

4 out of 5 eggs Unresponsive and obfuscating

Reviewed on Jul 27, 2020

Product was not as advertised / would not work and after multiple emails seller would not cover the cost of return postage or waive a restocking fee

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  • Randy E.

4 out of 5 eggs Brighter / whiter light than stock.

Reviewed on Feb 10, 2020

Arrived quickly. Fit perfectly. Brighter and whiter than stock bulbs.

Did you find this review helpful? Yes No

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Seller Profile: EBD Business