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Seller Profile: EN Labs Marketplace

EN Labs Marketplace

En-labs is a growth provider of computer periphery accessories supplies and solutions. We offers a wide range of connectivity parts and cooling products including cables & adapter ,audio video converter,USB accessories , heatsinks and fans. All the parts that for the latest and legacy IT products,Enlabs try to provide the best solution for you.Through consultation, we provide the customer with valuable information regarding cable and cooling solutions best tailored for optimal utilization of their devices.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

We offer only high quality controlled merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

All returns must include the following or it will be rejected and returned back to you at your cost:
• Product purchased from our Newegg Marketplace store ONLY
• Original Condition, no physical damage (except damages sustained during transportation)
• Return merchandise must include all accessories, such as manuals, warranty registration card, etc.
• Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 2402 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

too long shipping

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  • Anonymous

4 out of 5 eggs

Excellent transaction

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  • Hector Echevarria

4 out of 5 eggs Sold be a bag of junk parts

Ordered 3 M.2 enclosure/adapters, sent me a bag of junk/mismatching parts.

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  • John B.

4 out of 5 eggs This was the right gadget at the right price

I normally only buy things sold by NewEgg when shopping on that website. But they didn't have anything that met my needs, so I looked at other sellers. EN-Labs had the best configuration of a USB/Audio front panel in 3.5" format that I could find. They were pretty highly rated, so I gave them a try. I had no issues with them.

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  • Brian T.

4 out of 5 eggs Great Product

This item came on time and was just as the seller advertised.

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  • Anonymous

4 out of 5 eggs Not good

The remote control doesn't work, it lights up but does change anything as far as colors or patterns. After 1 week it quit all together, I guess I need another way to power up the lights on my fans...

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  • THOMAS G.

4 out of 5 eggs Super easy and fast

USB 3.2 card was exceptional, just plug and play and worked. Slots in that small PCiEx1 above GPU and has small footprint. Very happy w/ purchase!

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  • Denis L.

4 out of 5 eggs It works

Works as it should.

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  • Beka

4 out of 5 eggs

4 stars for splitting order. DP to VGA adapter works well at 1080p, good product.

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  • Aaron S.

4 out of 5 eggs EN Labs PCIe 8 Pin 180 Degree Power Adapter

Work great! Plugs into my GPU Firmly and unlikely to come back out. Got the PCIe cables off my side panel and cleaned up my case some.

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Seller Profile: EN Labs Marketplace