Expresso Tech

Ordered a new 14TB Hard Drive. CHecking out label is clearly a Refurbished with the date it was reconditioned on the new label. Contact with vendor was seriously suspicious. Reported to Newegg Business. Dont buy "it was a honest mistake". Actually just dont buy from the. Very disappointed.

Ordered four 6TB Seagate Enterprise Capacity drives. Shipping was quick, got the items from California 4 days after ordering. Pricing was great, lowest I could find, and drives were new as described, reporting 0hrs of power-on time. Would have no problem using this seller again.

I tested all of the hard drives upon arrival and confirmed that they are in fact NEW. They were also very well packaged, shipped promptly and exactly as described in the listing.

Fast shipping. Item as described.

Placed an order on the 2/12/19 and received a tracking number on 2/19/19 but nothing was shipped once I finally heard from the seller. They still have not shipped my items as of 2/27/19 and charged my account on 2/19/19. Need to cancel and NEVER buy from them again!

The description stated it was low profile, the low profile bracket was missing. They overnighted the bracket. Good after sale service.

Extremely slow to ship and respond to questions. Just shy of 1 month from my initial order date, and we have still not received the drives. I cancelled the order and got a refund from New Egg. Based on this experience, I would say avoid them if at all possible.

We placed an order over 3 weeks ago and had to contact this seller twice to see if anything was moving forward with the order. The item shows as shipped, but it has not been picked up by UPS. We are canceling our order because we can't wait any longer and are not getting any response from this seller. Beware, complete waste of time.

I highly caution anyone considering an order from this vendor. Three items were ordered from this vendor through the Newegg Marketplace. All three items were received in opened, old, beat-up, resealed boxes, not as advertised. Part numbers on the boxes did not match the items that were contained inside, none of the items were what was ordered. Two of the items were functional, did not to bother with an RMA, but the third item was egregiously wrong, requiring an RMA. I have UPS proof of delivery of the RMA item, they claim they haven't received it, still waiting for refund.

I had to order the item from another source as they never shipped the part. There was a tracking number but nothing ever populated beyond the initial transmit of shipping ticket.