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Seller Profile: FastMedia

FastMedia

We are professional seller with 24 * 7 support hours. We ship all items in less than 24 hours. For anything else, we will let you know by email. We respond to all emails in less than 8 hours. We take lot of efforts to ensure that item is as described and shipped in timely fashion. We look forward an opportunity to serve you.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

We have 30 days return policy. Please let us know if we can do anything to fix the issue before you initiate return. We have 24 * 7 customer service and we are equally responsive on email as well. If you purchasing products from outside USA, customer would be responsible for return shipping fees in all the cases.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 886 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Fast solid service

Reviewed on Jan 13, 2021

My order showed up about a week early, got here fast and the product got here flawless and as shown.

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  • Joe D.

4 out of 5 eggs Pricing issue

Reviewed on Jan 10, 2021

I’m contacting you to convey appreciation for a job well done to resolve a pricing issue with my order, item 9SIA17P6ZV1852, for refund of difference in purchase price. To my knowledge, several persons are involved. Thanks go to Newegg’s Ms. Pansy X, and John and James, both with Newegg partner FastMedia. Newegg and FastMedia likely handle thousands of transactions daily; Pansy, John and James acted quickly, as though I was the only customer of the day. I add all their communications were friendly and understanding. Please see to it my comments reach the appropriate eyes. Regards, Joe D.

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  • Chamar W.

4 out of 5 eggs

Reviewed on Jan 05, 2021

Wish I could have got my product.

1 out of 1 people found this review helpful. Did you? Yes No

  • Richard R.

4 out of 5 eggs old batteries

Reviewed on Dec 17, 2020

no delivery took a long time and batteries were over a year old

1 out of 1 people found this review helpful. Did you? Yes No

  • Ronald B.

4 out of 5 eggs UPGRADE

Reviewed on Nov 21, 2020

nice case with belt holder plus screen protector makes phone a little heavy but well protected.

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  • Bryan M.

4 out of 5 eggs

Reviewed on Nov 12, 2020

Still waiting on my order??! 490188294

2 out of 2 people found this review helpful. Did you? Yes No

  • Roman G.

4 out of 5 eggs Great product

Reviewed on Oct 21, 2020

Great product, no issue with the sellers, fare price

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  • Kyle S.

4 out of 5 eggs Great case would always recommend

Reviewed on Oct 19, 2020

If you are thinking about getting this case don’t wait!! It’s awesome, all the protection you need! Doesn’t scratch easily and it seems to be good at keeping water out. Don’t hesitate to buy because you will not regret it.

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  • Richard C.

4 out of 5 eggs on time, card working great

Reviewed on Oct 05, 2020

The compatibility information on the purchase page helped me to feel sufficient confidence that this WiFi card would work with my MSI Z390-A motherboard. I did have to do a bit of research to determine the difference between the Ac 9560 and the newer AX 201 and the difference between CNVi and CNVi2. I also was not sure that this WiFi card would work with Ubuntu 20 Linux so some information about operating system compatibility on the purchase page would be nice. I purchased a pair of IPEX MHF4 antenna to go with this WiFi card. After first installation with my Ubuntu PC within about 5 feet of my WiFi router, the card picked up my 5G band and despite not having an antenna, I was able to use FireFox to browse the internet. The next day the separately purchased antenna came in. I attached them to the card and after installation of the card, took the PC downstairs and attached to my large screen TV and streamed YouTube TV with no problems.

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  • David D.

4 out of 5 eggs Refunded

Reviewed on Oct 01, 2020

My order number was 337460804 and it was created on Aug 22, 2020.

1 out of 1 people found this review helpful. Did you? Yes No

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Seller Profile: FastMedia