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Seller Profile: GainSaver

GainSaver

The GainSaver Business Model

GainSaver have been in business over 10 years and sells refurbished Mac and PC computer systems. Our huge inventory of used laptops, desktops and tablets comes from many different sources: large and small businesses, leasing companies, distributors, stores and individuals. GainSaver technicians thoroughly clean, test and repair these systems for sale to our customers.

Buying a GainSaver refurbished computer is just like buying a new computer. You can purchase one computer for home, or dozens for your business. Whatever your needs, GainSaver makes buying used Mac and PC computers as safe and convenient as buying new.

And if you are looking for the lowest prices and guaranteed satisfaction – then refurbished GainSaver deals are even better than buying new.

Why Buy GainSaver Refurbished?

GainSaver sells refurbished Mac and PC systems for much less than the cost of new ones. But just as important as low prices, GainSaver takes the risk out of buying used. When you buy used products from an individual, you never know what you are going to get. It could be for sale because it doesn’t work right.

GainSaver’s rigorous testing, refurbishing and reconditioning of every computer we sell, you can be sure that the product you are purchasing is in 100% excellent working condition. And you don’t have to take our word for it. You are guaranteed.

Your Satisfaction is 100% Guaranteed - GainSaver provides the best protection anywhere for your refurbished computer.

GainSaver 30-Day Money-Back Guarantee - If you are not totally satisfied, you can return your computer system to GainSaver for your money back, or in exchange for a different computer. No questions asked. You can return your equipment for any reason. Perhaps it works fine, but it doesn’t meet your requirements. That’s OK. We’ll take it back.

Every system includes a free GainSaver 30-Day Warranty which takes effect immediately from the purchase date. You can return your refurbished computer to GainSaver for any reason, and get a like for like replacement. Or you can receive credit for your system and apply it to a different model. It’s your choice.

GainSaver’s Satisfaction Guarantee means that for 30 days you are completely protected – at no additional charge. You are guaranteed to have a computer system that is fully functional and meets your requirements.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from GainSaver
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, GainSaver will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. GainSaver will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 170 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs On time and practically brand new

Came on time, is exactly as described, and looks and runs like a brand new laptop. Perfect!

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  • Eric P.

4 out of 5 eggs

Received my MacBook Pro with an fully charged battery and specs were spot on. I would purchase from them again.

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  • Anonymous

4 out of 5 eggs Great computer!

Product as described and works well. Great seller - fast shipping!

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  • Anonymous

4 out of 5 eggs MacBook flickering

Right out the box, there was no MacBook box just the unit wrapped in the middle. No bubble wrap& charger just put in with no purpose. Not even 20 seconds later. Screen start to flicker. Either send it back or take it out of warranty to Apple Store. Shouldn’t have had a problem anyway since it was said to be refurbished.

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  • Charles W.

4 out of 5 eggs

This was an interesting purchase. I was seeking a Macbook Air running Mojave, which was advertised. Unfortunately, Apple requires all of the authorized resellers to ship refurbished systems with the most recent possible OS. The refurbisher sent a Macbook Air that was configured in excess of the advertised system; normally, a win, but it arrived with a different OS than expected. I was able to configure the laptop to be dual boot with Big Sur and Mojave, so in the end, it was way better than advertised. There was some back-and-forth with customer service to make this happen, but it all worked out in the end. I do get bragging rights for having two customer service reps call me back, which is pretty cool. TL;DR Got sorta wrong thing, but turned out awesome.

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  • Chris E.

4 out of 5 eggs Awesome

I rarely post about stuff like this, but they did a great job, computer is just as described. No hesitation. I'd buy again?

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  • Donald I.

4 out of 5 eggs It Is Grade A

Item was as described in Grade A condition. Very happy with this one. Apple A Grade MacBook Air 11.6-inch 1.6GHz Dual Core i5 (Early 2015) MJVM2LL/A 128GB HD 4 GB Memory 1366 x 768 Display Mac OS X v10.12 Sierra Power Adapter Included

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  • Eric H.

4 out of 5 eggs Impressed.

Arrived fast and well packaged. Thanks!

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  • Edward K.

4 out of 5 eggs Nice IMac

Nice IMac. Super fast shipping. Arrived safe, looks new, works great. I needed only to install newest OS Catalina. Awesome price, some competitors had listed a couple of hundred dollars more!

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  • Kia M.

4 out of 5 eggs

The iMac that was shipped was configured differently that what was advertised. Namely, I wanted a unit with a 1TB SSD and I got a 3TB Fusion Drive. I was provided an RMA number, but given local health department rule to shelter-in-place rules health concerns, I was not in a position to take the unit to return center. I requested a price adjustment as an offset. None was offered, no even the equivalent return shipping cost the seller will not incur, Not a good experience.

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Seller Profile: GainSaver