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Seller Profile: GeekShopping

GeekShopping

uShopMall by FY International LLC is a USA based online retail company. It was founded in 2008. Company now is located at Bedford, NH. We are a well established online retail company with professional online retail skills.

Products and services:

Our company is focused on consumer products (Mostly consumer electronics) retailing. We only sell genuine products from authorized suppliers. Our supplier developing team maintained an extremely strict quality control procedure. We also developed our own brand – FYX. We worked with factories in China to supply high quality products with our exclusive designs.


Product Categories

• Arts, Crafts & Sewing

• Baby

• Baby Products

• Camera & Photo

• Categories

• Cell Phones & Accessories

• Clothing & Accessories

• Clothing, Shoes & Jewelry

• Computer & Accessories

• Electronics

• Everything Else

• Gift & Service Cards

• Grocery & Gourmet Food

• Health & Personal Care

• Home & Kitchen

• Home & Kitchen Features

• Home Improvement

• Home, Garden & Pets

• Kitchen & Dining

• Movies & TV

• Genres

• Musical Instruments

• Office Products

• ShippingExtra

• Software

• Spine

• Sports & Outdoors

• Tools & Home Improvement

• Toys & Games

• Video

• Video Games

• Watches

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

GeekShopping Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from GeekShopping
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by GeekShopping
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, GeekShopping will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by GeekShopping.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. GeekShopping will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
GeekShopping can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 1754 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Lenin N.

4 out of 5 eggs It's a Deck.

Zero issues. Box was untouched. Thanks to the seller.

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  • Anonymous

4 out of 5 eggs Do not trust your money or shipping with this seller

The shipper will not take any responsibility for misdelivered packages and will pocket your money for a product that never was received. They will ship high end products and not required a signature for delivery. Do not buy a steam deck from this seller their client service will string you along for weeks only not to help you and tell you that your outta luck. Worst experience on this site hand down and won't be shopping NewEgg again.

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  • Anonymous

4 out of 5 eggs

Laptop purchased through newegg. No contact with seller needed and no issues with product. Packed well and survived UPS ground shipment undamaged.

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  • Anonymous

4 out of 5 eggs Make sure to take photos

If you don't take photos of everything you won't get any help at all

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  • Audrey D

4 out of 5 eggs Product as Described

Arrived on time, product functions, all components present. :) Not rebuilt, came in original product packaging.

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  • david c.

4 out of 5 eggs Geek Shopping has yet to respond to any of my attempts to communicate.

After I accidentally purchased the wrong thing, I sent it back, and have been waiting for the refund to come through. After that didn't happen for two weeks, I started trying to call GeekShopping on the phone, and the line was always busy... For several straight days, trying five times a day. I just sent them a message, through another means, and am waiting a response. Aside from the return process, which is still happening, the purchasing process was smooth and easy... Whether I by from GeekShopping again is dependent on whether I ultimately get my refund; If I do, I'll use it to buy the correct product, from the same seller. If I don't, I'm never going to buy from GeekShopping again, and will advise anyone who asks to avoid it.

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  • Anonymous

4 out of 5 eggs A great gaming laptop!

Would recommend this system for any serious gamers!

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  • Anonymous

4 out of 5 eggs Good product and price

I got a defective monitor and sent it back for a replacement but they instead gave a refund because the price of the item went up. I asked for a status of the replacement and they said please wait for the product to get to our warehouse for inspection. in the meantime allow us to wait for the monitor. I would not buy from this seller.

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  • Anonymous

4 out of 5 eggs

Computer came with smaller SSD than described. Contacted seller to have correct SSD sent but they wanted me to return the item instead which is not satisfactory for me.

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  • Anonymous

4 out of 5 eggs Fast Service

This order was shipped and arrived about 10 days before it was promised. Great service. Thanks

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Seller Profile: GeekShopping