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Seller Profile: GeekShopping

Return Policy

Standard Return Policy

• Return for refund within: 30 days
• Return for replacement within: 30 days
• Restocking Fee: 15.00%

RMA Policy

You can return your order within 30 days after delivery. Shipping fee is not refundable and buyer is responsible for the return shipping fee. Buyer MUST contact uShopMall for a RAM number before any return. Any return without a RAM won't be processed. If you have any question please contact us before placing your orders.

You may return any electronic product purchased from ushopmall that is "dead on arrival," arrives in damaged condition for a full refund within 7 days of purchase. ushopmall reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: GeekShopping