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- Seller Profile: GW Security Inc
GW Security Inc

Ship Fast with Tracking from U.S.A. One Year Warranty with Free Life-Time Tech Support. The company is based in the U.S.A.
GW Security has established itself as a major player in the industry of security surveillance system products. We have the greatest quality and lowest price. We provide high quality VISUAL, SURVEILLANCE and COMMUNICATION services and equipments. We specialize in producing OEM surveillance equipment from our factory overseas. Our R&D department will continue to work hard to develop and bring you the finest and latest surveillance products. We will keep you on the frontier of new cutting edge technology in the industry.
GW Security is dedicated to provide professional high quality equipment and customer satisfaction. We have diligent and knowledgeable in-house engineering staff that can answer your questions, providing excellent pre-sale and post-sale technical support and services.
We are confident that our commitment and passion behind our products and services will help you in different areas of your life, making your homes and businesses safe and secure, reduce your stress and simplify your life.
State-of-the art technology:
With strong RD department, we update our products with new technology in CCTV every month.
The lowest price:
We are the factory direct company. We sell our products to end users on wholesale prices.
Corporate Headquarters:
1230 Santa Anita Ave., #A
South EL MONTE, CA 91733
Tel: 626-350-0555
Fax: 800-2345-7982
Business hours (PST): Mon-Fri from 9:00am-5:30pm
E-mail Contacts:
Info: info@gwsecurityusa.com
Sales: shoppingcctvsales@gmail.com
Tech: shoppingcctvtech@gmail.com
Return Policy
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 0.00%
RMA Policy
All returns accepted
Buyer should contact us within 30 Days after receiving the item.
Refund given as Money back or exchange (buyer's choice).
No restocking fee will be charged.
RMA instructions
When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Feedback
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Reviewed on Sep 30, 2020 I ordered a security system on 9/9/20 with a 5-7 day delivery estimate. A tracking # was created on 9/14/20 and the item still has not even shipped. I contacted customer service on 9/25 to find out what was going on and they said the seller GW Security would contact me within 2 days, Here we are 5 days later and 3 weeks after my initial order date and I haven't been contacted or given a reason for the delay. First time ordering fron Newegg and really unhappy with the process/service.
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Reviewed on Jun 09, 2020 No problems
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Reviewed on May 13, 2020 Cameras work great just wish they had better software for monitoring them.
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- Seller Profile: GW Security Inc