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Seller Profile: HIGOLEPC

HIGOLEPC

The Higole Mini PC is a versatile computing solution designed to meet various needs in office environments and beyond. Its compact form factor and powerful performance make it an ideal choice for a wide range of applications. Here are some specific solutions that the Higole Mini PC offers:

Office Productivity:
Configuration: Choose a Higole Mini PC model equipped with a high-performance processor and ample memory.
Uses: Perfect for handling everyday office tasks such as document processing, email management, and web browsing with ease and efficiency.

Multimedia Content Creation:
Configuration: Opt for a Higole Mini PC featuring a robust graphics processing unit (GPU) and consider a spacious SSD for rapid file handling.
Uses: Ideal for video editing, graphic design, and other creative content creation endeavors, offering smooth performance and seamless multitasking.

Data Analysis and Programming:
Configuration: Select a Higole Mini PC with a multi-core processor and expansive memory capacity.
Uses: Suitable for crunching large datasets, running complex algorithms, and engaging in software development projects with agility and precision.

Conference Room Collaboration:
Configuration: Choose a Higole Mini PC that supports multiple display outputs and integrates seamlessly with video conferencing applications. Consider wireless connectivity options and a sleek design.
Uses: Perfect for small to medium-sized meeting rooms, facilitating smooth video conferencing sessions and dynamic presentations.

Digital Signage and Displays:
Configuration: Opt for a Higole Mini PC capable of delivering high-resolution output and supporting multiple displays.
Uses: Ideal for creating eye-catching digital signage, trade show displays, and informative presentations in public venues, ensuring maximum visibility and impact.

Virtual Desktop Solutions:
Configuration: Select a Higole Mini PC equipped with advanced virtualization technology and robust network connectivity.
Uses: Perfect for implementing virtual desktop infrastructure (VDI), allowing employees to access the office environment remotely and enhancing productivity and flexibility.

For further inquiries and assistance, please feel free to contact us:
Phone Number: +86 13360978163
Email: kikkizhou@golechina.com

We are committed to providing innovative computing solutions tailored to your specific needs. Choose Higole Mini PC for unrivaled performance, reliability, and versatility.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

HIGOLEPC Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from HIGOLEPC
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by HIGOLEPC
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, HIGOLEPC will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by HIGOLEPC.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. HIGOLEPC will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
HIGOLEPC can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 16 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Product didnt work but great customer service

Really wanted this micro pc to work and i was in a crunch so couldnt wait for a replacement. Micro pc would not boot up wish there was an indicator and some better directions. Newegg was great on the return they sent me the label i boxed it up and the gave me a refund. I may try again when i get more time.

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  • Ghin W.

4 out of 5 eggs Excepts it is not Wi-Fi 6

Yes, I still would recommend this seller to others. Product was delivered on time. It was properly packed. Besides the Wi-Fi hardware is not as described, everything else is OK so far. Wi-Fi property shows Intel® Dual Band Wireless-AC 7265.

HIGOLEPC Response:

Good buyer, thank you very much for your order. I hope we will have a long-time cooperation, don’t hesitate to contact with us if there's anything what I can help you, best regards.

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  • DARRELL M.

4 out of 5 eggs Very satisfied

I rarely leave reviews for a positive experience, but wanted to give this company recognition for delivering such a good product. My experience wasn't noteworthy, which is exactly what I want.

HIGOLEPC Response:

Good buyer, thank you very much for your order. I hope we will have a long-time cooperation, don’t hesitate to contact with us if there's anything what I can help you, best regards.

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  • Roy B.

4 out of 5 eggs I am very happy with delivery.

Product arrived promptly and I was advised as to when it would be delivered. Product was packaged very well too.

HIGOLEPC Response:

Good buyer, thank you very much for your order. I hope we will have a long-time cooperation, don’t hesitate to contact with us if there's anything what I can help you, best regards.

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  • Anonymous

4 out of 5 eggs Not Your Normal Computer

First of all, this is intended for special use with amateur ("ham") radio in the field. Being the size of a Raspberry Pi, with a case that supports the same inputs as a port replicator and a touch screen running Windows 11 while running on 12v!!!! Perfect. Now, the screen resolution does leave a lot to be desired, but you have to know this going into the purchase. It is small with a high native resolution. Regardless, I can use most all of my normal radio applications, especially N3JFP without destroying my eyes. Battery might not last as long as a RasPi, but I have the power of Windows-based applications now! Very cool!

HIGOLEPC Response:

Thank you so much for your detailed feedback! We understand your point about the screen resolution, and we appreciate your understanding of this aspect before making the purchase. It's great to hear that despite this limitation, you're still able to use your radio applications effectively without straining your eyes too much. Regarding battery life, we're glad to provide you with the power of Windows-based applications on the go, even if the battery might not last as long as a RasPi. We're thrilled that you find it very cool! If you have any further feedback or questions, please don't hesitate to reach out. We're here to help!

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  • Huntermelch

4 out of 5 eggs great

Everything went great fast delivery extremely satisfied

HIGOLEPC Response:

Good buyer, thank you very much for your order. I hope we will have a long-time cooperation, don’t hesitate to contact with us if there's anything what I can help you, best regards.

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  • Anonymous

4 out of 5 eggs Good stick small PC with cheap price

Pro: Great small PC with Windows Pro 11. Con: Just 2 minor issues. The user manual is wrong :-) The female => male HDMI cable is too short. Need to buy a longer one (5-6 ft) to connect to any monitor.

HIGOLEPC Response:

Good buyer, thank you very much for your order. I hope we will have a long-time cooperation, don’t hesitate to contact with us if there's anything what I can help you, best regards.

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  • Brent G.

4 out of 5 eggs Good seller

I recommend. It works as expected. Packaging was ok, nothing was blemished or broken. Description matched with contents.

HIGOLEPC Response:

Good buyer, thank you very much for your order. I hope we will have a long-time cooperation, don’t hesitate to contact with us if there's anything what I can help you, best regards.

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Seller Profile: HIGOLEPC