Home
Home > 
Seller Profile: iBankonIT

iBankonIT

IBankonIT, LLC regularly sells to organizations large and small. We accept purchase orders from businesses, educational institutions, nonprofits, state and local government.

Cost-effectively transitioning to newer technology is important since most organizations have limited budgets. Newer technology doesn’t mean the latest and greatest, with a high price tag.

For example, a school that wants to upgrade from their 10-year old Pentium 4, XP-based computers will benefit greatly by choosing an Intel Core i5/i7 Windows 10 based system that’s only a few years old.

The difference in performance, capacity, and capability is huge, and at the same time, it will not crack the IT budget. Helping expand technology reach while making your technology dollars go farther is what we do best.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

iBankonIT Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from iBankonIT
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by iBankonIT
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, iBankonIT will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by iBankonIT.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. iBankonIT will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
iBankonIT can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 57 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Anonymous

4 out of 5 eggs Selling used items as new

Be aware they're selling used items but listing them as new. I bought an SSD from them that was listed as new. As soon as I plugged it in a checked the smart data it showed the drive had already been pretty heavily used.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Item delivered matched the description, but not pictures!

Although the pictures of the Dell I thought I ordered included an actual Dell Service Tag, that exact Dell was not what was delivered. That said, the Dell delivered was the exact same as the model and condition of the pictured PC and it did match the tech specs as advertised and is in full working condition. All questions asked of the seller via emails were promptly answered. The delivery was before the estimated delivery date. If there were a 4.5 eggs rating that would have been my choice but I chose to round up since all the other aspects of this purchase were excelent (including $).

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs

Refurbished laptop was doa. Battery did not function. Was able to return for refund without complications.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Ordered a computer. Was shipped a Projector

I was shipped the wrong item. With Newegg, it is impossible to talk to someone to get things resolved. Will never order from this online retailer again. Have to chat with an online AI bot which absolutely ZERO help. Buyers beware.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs

Price was very good, condition was better than expected. Everything else as described. Definitely check this store out if you need a refurb.

Did you find this review helpful? Yes No

  • Blake K.

4 out of 5 eggs Great

The company is reliable and true to description.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Almost refurbished

Tldr: bought a refurbished comp that came broken, got a replacement which was also broken. This was my second purchase on new egg. The first was the same product from another vender that came with a broken hinge. I got refunded and bought another computer, which came with a broken Y button. I don't have time to go through sending it back and dealing with returns. So I'll be taking it to a local shop to fix.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs

delivery was very prompt, although the computer did not serve my needs, returning was easy and refund was quick and no issues.

Did you find this review helpful? Yes No

  • Shawn P.

4 out of 5 eggs They use UPS

UPS required a signature. Which means I need to miss work to receive the delivery. No thanks

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Wonderful Seller

My laptop came in very well wrapped and was aesthetically nearly perfect. It unfortunately stopped working a week after I received it, but the seller was very quick in fixing the laptop for me. I simply sent it back and they fixed and re-shipped it within a few days. The emails were also quick and courteous. I would very highly recommend this seller.

Did you find this review helpful? Yes No

Home
Home > 
Seller Profile: iBankonIT