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Seller Profile: IPC Store

IPC Store

IPC Store: The Future Of Technology Has Arrived

Though IPC Store has quickly become an industry leader in terms of online technology solutions providers, this wasn't always the case. Originally founded in 2010 by entrepreneur Pavel Kashov, the company began life under the name IP Camera Store with a very different focus than the one it has today.

In the Beginning

Based on more than a decade of experience in security system installation, IPC Store was originally a two-man operation that focused on selling security products like video surveillance equipment to customers all over the country. What made IPC Store so unique was that it didn't use any third party software to run its business - everything from the business software used to manage vendor relations to the resources used to get products to customers was built in-house, giving the IPC staff complete control over every last mission-critical element.

This "we do it all" approach was also how IPC Store was able to offer such low prices to end users, as they didn't have to pay commissions to companies that provided software that connected businesses with vendors, digital outlets and more.

Over the years, however, the focus of the store began to change. While the staff (which by now increased in size by over 1000% in just a few short years) were still committed to keeping customers safe by offering leading surveillance equipment, they realized that their customers wanted more variety. IPC Store is also an Authorized Reseller by hundreds of today's top brands in a wide range of different categories.

With that idea in mind, the company began to rapidly expand. The name was changed to IPC Store because they no longer wanted to "just" sell surveillance equipment - they wanted to sell it all. IPC Store now has more than one million items in its inventory - whether you're looking for that rare part for your next big auto repair, the type of computer you need to run your business on your own terms or something in between, IPC Store can give it to you.

In addition to maintaining their own e-commerce channel on their website, IPC Store now has a strong presence on online marketplaces like Amazon, Walmart, Newegg, Jet and more. The company was also recently invited by Walmart to sell items on its website, bringing the company's reach to a wider audience than ever before.

2016: inc5000 and More

Flash forward to today and IPC Store is an industry leader that offers consumer electronics, computers, office supplies, marine electronics, auto parts and more - in addition to the state-of-the-art security systems and equipment that has been a priority since the beginning. The hardworking team at IPC Store couldn't be more proud of the fact that in 2016, it was ranked #609 on the inc5000 annual list of the fastest-growing private companies in America.

From the company's humble beginnings until now, one thing has always remained the same: IPC Store has a unique care and attention to providing customers with the items they need when they need them the most in the easiest, most efficient and the most affordable way possible.

That simple goal has been a number one priority since 2010 and IPC Store has no plans on changing it anytime soon.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from IPC Store
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, IPC Store will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. IPC Store will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 2790 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Scam tactics

Never thought sellers like this exist on NewEgg Marketplace... will never purchase from them again

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  • Tom N.

4 out of 5 eggs

I was sent the wrong item. I returned it and was refunded instead of sending me the original item I purchased. Messed up and zero confidence. I ordered the same item from another vendor. Don't let the cheaper price fool you.

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  • Keith W.

4 out of 5 eggs Near perfect.

Small dent, but otherwise freakin' awesome little bugger.

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  • Devin D.

4 out of 5 eggs Excellent

By far the cheapest price I found on this item.

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  • John W.

4 out of 5 eggs Don't buy from here....ever.

Ordered the item listed as in stock. 4 days later got a tracking number.... 4 days later tracking says still waiting for package finally contacted them. They said they didn't actually have one, but would by Monday (this was thursday evening) Reached out to them the following Tuesday...item won't be shipped till April....Stay far away from this company and I don't even want to use NewEgg any more if this is their kind of partner...

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  • Alan O.

4 out of 5 eggs Change in Signal Strength

These are amazing, I couldn't stay on line and only getting <10mb. After plugging these in, I am getting between 50-60mb. Best money I have spent on wifi yet.

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  • Harry S.

4 out of 5 eggs Product of good quality, arrived well packaged and in good time.

I would recommend to anyone wanting this A99 antenna to buy. Assembled, installed on tower, the swr was good with no adjustment.

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  • Anonymous

4 out of 5 eggs Dead On Arrival

I ordered two Vi30005W 5-Port PoE switches. Both would not power up nor provide power to devices downstream from it. Very, disappointing as I spent some time trouble-shooting a camera and AP extension only to realized the switch was non-operational. I tried the second one I bought as a spare and it two was nonoperational. I ended up replacing it with 2 3-port devices and thankfully that worked otherwise, no service on the new project. Still waiting on an RMA two send these two failed pieces of equipment back.

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  • Bill P.

4 out of 5 eggs Chief Operating Officer

Will likely not buy again from Newegg. Most important item was not shipped. No notice that it would not be shipped. Customer service people really let me down.

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  • Jodie H.

4 out of 5 eggs wrong phone

i was sent the non IP version - That wasted alot of time for me. In the end the seller didnt have the IP version to send. I have yet to receive my refund.

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Seller Profile: IPC Store