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Seller Profile: iSave

iSave

At iSave we are your one stop shop for everything that you need. From the latest in consumer electronics, home appliances, personal care or pet products, we have what you are looking for. We are here for you and trust that you'll have a great shopping experience with us. We appreciate your business!

We hope that you love what you purchased, but if something isn't right, please let us know. We want you to be completely satisfied with your purchase.
Contact us at 888- 582-8222, or email us at Newegg@iSave.com

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

iSave offers a generous 30 day return policy for refunds or exchange. Your RMA Number will be your order number. We can only accept a return with all the components and the original box the unit was delivered in

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 2581 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Suzanne M.

4 out of 5 eggs Horrible customer service

I would not recommend this to anyone. A mistake was made by FedEx but I was the one who was made to feel like it was my fault. I had to wait until after they investigated to be notified of a refund. They didnt offer to replace the product, which now Im looking to buy from a different supplier.

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  • Anonymous

4 out of 5 eggs

The product I received is not Honeywell. It is a knock off brand. Not as described so not happy with being deceived

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  • FinnMcCool

4 out of 5 eggs So far, so good

What can I say. Product works with no problems and it was delivered very fast. Price was right!

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  • Anonymous

4 out of 5 eggs Good seller and product! Thank you

I would recommend this seller, everything was great.

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  • tayyab

4 out of 5 eggs wrong product

you send me the wrong product and waste my time also i will pay 3usd for reshipping to you but you give me cashback

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  • Anonymous

4 out of 5 eggs

Used once. Great job so far!

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  • Carole P.

4 out of 5 eggs Always a pleasure!

Newegg always has what I want, at the right price and ships lightning fast. What more could you want?

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  • Anonymous

4 out of 5 eggs Fantastic!

Everything about this transaction was perfect. I love the item and would absolutely purchase from this seller again in a heartbeat :)

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  • Anonymous

4 out of 5 eggs

Ordered a Plantronics Savi W720 but instead was sent a Plantronics C052. They look nothing alike so I was surprised when I opened the box. Contacted the seller and was sent a label to ship the item back. I figured they would send the appropriate item once they received the item I was sent, but instead they just refunded my money. A waste of my time.

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  • Anonymous

4 out of 5 eggs

The unit had small dents in the cabinet, some scratches on the key pad, and the plastic roller ring the turntable spins on was broken in two pieces.

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Seller Profile: iSave