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Seller Profile: Jansicotek B2B

Jansicotek B2B

Welcome to Newegg!Thanks you for you business with Jansicotek on Newegg.

About Jansicotek
Jansicotek on Newegg is an online 3C electronic and outdoor product marketplace dedicated to providing you with an online shopping experience that is easy and convenient at amazing prices. With a wide array of products ranging from 3C electronic to outdoor product .Jansicotek on Newegg is your one-stop-shop for 3C electronic and outdoor product .
Today, we are a continually growing company striving for uncompromising quality and top notch service. Our goal is to provide our customer Jansicotek, we add value into every product we sell. Value isn't necessarily the lowest price: it's a fair, competitive price for top-quality product. We control costs in every facet of purchasing, distribution, sales, and marketing. We sell direct to end users, through online auctions, and to distributors, effectively eliminating a layer of middlemen.
Quality This is one word that means a lot to us here at Jansicotek. We know what buyers on the internet want: worry free, well designed products at a great value with speedy delivery! We purchase all of our products to the highest standards, ensuring they utilize only the finest materials, and are manufactured to last.
If you have any question, click Email This Seller button above.

About Jansicotek Shipping
We will ship your orders within 1-3 business days after the payment finished.As soon as it ships, we inform you shipping details, including a tracking number.
In most times item will reach most of the countries within 7 to 19 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback.

About Jansicotek Return Policy
We accept return or exchange within 14 days after package delivered.
Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item,
we accept return with 15% restocking applied.

Jansicotek online Customer Service
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)
If you have any question, pls sent eamil to us WM6793NE@163.com WeChat: MM662946

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

Jansicotek B2B Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Jansicotek B2B
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Jansicotek B2B
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Jansicotek B2B will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Jansicotek B2B.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Jansicotek B2B will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
Jansicotek B2B can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 445 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Product should work out of the box

I would not recommend this product. I had to do extensive troubleshooting to figure out that my DVDs were not playing because the player was set to region 2 and some DVDs were still scrambled even after resetting the region to region 1. It should work out of the box.

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  • Anonymous

4 out of 5 eggs I placed an order 8 days ago and still has not shipped

I order a product 8 days ago from this seller because it said it would come from the US. the status changed to shipped, label created. 8 days later it still has not shipped (WAITING FOR CARRIER PICK-UP). I tired canceling the order and cannot. Creating the label locked out this option. Now I am in a return process for an item I did not get...

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  • Anonymous

4 out of 5 eggs Item not shipped, seller not responding

I have been waiting two weeks for my item to ship and the seller is not responding. I contacted the seller who said they would look into it. I contacted them a week later and have not received an answer. I will ask the credit card company to dispute the charge.

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  • Michael S.

4 out of 5 eggs Negative

No. Unresponsive to my complaint of receiving incorrect item as shown on Newegg.com website.

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  • TIm J.

4 out of 5 eggs Item got stuck at their shipper

Item got stuck at their shipper who never forwarded on to USPS until I contacted seller asking about the item.

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  • Anonymous

4 out of 5 eggs Excellent Transaction!!

I would recommend Newegg / Jansicotek to a friend!

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  • Anonymous

4 out of 5 eggs DO NOT BUY. It's a scam

Completely less overall outputs. The maximum charging is 9.9 watts from the PD25w.

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  • Anonymous

4 out of 5 eggs Shipped on time and good product

Item arrived on time, was packaged well, and the item itself was as advertised and of good quality.

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  • Jeffrey L.

4 out of 5 eggs Item works as described

HDMI switch helped resolve several monitor issues I was experiencing due to a passive switch starting to fail. Deducting 1 egg due to item being slow to ship delaying delivery a week longer than initially estimated.

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  • Anonymous

4 out of 5 eggs Good, item was shipped b4 promised

Product works as described. Nice that you don't have to open the computer case to get to the connections

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Seller Profile: Jansicotek B2B