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Seller Profile: Kh Business

Kh Business

Kharid Le Online LLC was established in 2015 with the purpose of selling popular computer hardware at competitive prices. At Kharid le Online, quality and customer service is our top priority. Our customer service team is here to help you 24/7, so do not hesitate to contact us if you have any questions. We understand that the buyers want items fast that is why we provide a 1-2 business day shipping policy. In addition to this, we also provide a 30 days no questions asked return policy, so that you could shop with confidence. Happy Shopping!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Kh Business Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Kh Business
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Kh Business
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Kh Business will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Kh Business.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Kh Business will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 255 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs poor learning material

The documentation is not included in a CD with the kit. The seller will send you emails, texts, and even phone calls explaining how they can't send links over New Egg and to visit a website for the learning materials/tutorials. Well, the website combines two different kits together. There is an Uno and a Mega kit. We purchased the Mega kit. The documentation forces us to sift through our components and figure out which tutorials work with either kit. Terrible. I can't speak for the component quality, but the educational aspects are severely lacking.

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  • Ronald Christian

4 out of 5 eggs does not fit acer a515-46

This item was advertised to work with the Acer Aspire A515-46. It does not. The supply has two power connectors, both of which are too large to fit into the laptop's power connector. Very disappointed. It looks like the manufacturer included every Acer model without actually checking for suitability. Will not be doing business going forward.

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  • Anonymous

4 out of 5 eggs Item was late but they made up for it

Sent me a gift for compensation of waiting and emailed me regarding my missing package in a reasonable time. I have no qualms with their service as it was exactly what was needed and when it wasnt they amended it best they could.

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  • Kaylee S.

4 out of 5 eggs

I had been waiting for the record player I ordered from them for a while and was about to ask what had happened to it when I saw an email from them appologizing for it getting lost somewhere between arriving at the local post office and being delivered to me. They immeadiately sent a replacement, which arrived a few days later. I would definitely do business with them again.

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  • Anonymous

4 out of 5 eggs Poorly packed and late arrival

Adapters arrived late and were poorly packed .No padding whatsoever in a plastic bag

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  • Anonymous

4 out of 5 eggs Good deal

Good QUALITY PRODUCT THANKS

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  • Anonymous

4 out of 5 eggs

Very good will buy again.

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  • Anonymous

4 out of 5 eggs wrong product was shipped

order a 55mm and received a 58mm and the lense hood is dirty

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  • James C.

4 out of 5 eggs Absolutely great

This is also a data cable and should be stated as such

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  • Javon Graham

4 out of 5 eggs Item was not as described.

I had ordered a green screen photo backdrop from this seller. After some delays, the package was delivered to me. I opened it up and it contains two tripods and four rods. Thats it. I cant even imagine the mixup that caused this error to occur. Deeply unsatisfied.

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Seller Profile: Kh Business