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Seller Profile: Kh Business

Kh Business

Kharid Le Online LLC was established in 2015 with the purpose of selling popular computer hardware at competitive prices. At Kharid le Online, quality and customer service is our top priority. Our customer service team is here to help you 24/7, so do not hesitate to contact us if you have any questions. We understand that the buyers want items fast that is why we provide a 1-2 business day shipping policy. In addition to this, we also provide a 30 days no questions asked return policy, so that you could shop with confidence. Happy Shopping!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Kh Business
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Kh Business will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Kh Business will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 248 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Item was late but they made up for it

Sent me a gift for compensation of waiting and emailed me regarding my missing package in a reasonable time. I have no qualms with their service as it was exactly what was needed and when it wasnt they amended it best they could.

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  • Anonymous

4 out of 5 eggs Poorly packed and late arrival

Adapters arrived late and were poorly packed .No padding whatsoever in a plastic bag

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  • Anonymous

4 out of 5 eggs Good deal

Good QUALITY PRODUCT THANKS

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  • Anonymous

4 out of 5 eggs

Very good will buy again.

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  • Anonymous

4 out of 5 eggs wrong product was shipped

order a 55mm and received a 58mm and the lense hood is dirty

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  • James C.

4 out of 5 eggs Absolutely great

This is also a data cable and should be stated as such

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  • Javon Graham

4 out of 5 eggs Item was not as described.

I had ordered a green screen photo backdrop from this seller. After some delays, the package was delivered to me. I opened it up and it contains two tripods and four rods. Thats it. I cant even imagine the mixup that caused this error to occur. Deeply unsatisfied.

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  • Pat L.

4 out of 5 eggs

This is only the second time I have ordered from Newegg. Both were good experiences. My husband and son use Newegg and only had good things to say. Newegg had exactly what I needed and it was very easy to find on their website. Problem solved.

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  • Anonymous

4 out of 5 eggs very helpful

got a power supply here that i badly needed for my cassette recorder but couldn't find anywhere.else. It works perfectly.

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  • Jonah D.

4 out of 5 eggs Exceptional return service

Seller was in contact quickly and handled the return process conveniently

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Seller Profile: Kh Business