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Seller Profile: Millennials Boy

Millennials Boy

Millennials Boy is a store focused on electronic products, providing competitive products and a good shopping experience. dedicated to provide professional products and services for every customer.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Millennials Boy
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Millennials Boy will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Millennials Boy will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 232 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • MUHAMAD A.

4 out of 5 eggs 500$ Got roped and Newegg did nothing

Item worth 400$ payed 100$ for shipping costs and no Delivery and seller don't replay to anything thanks customer service

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  • Anonymous

4 out of 5 eggs

Used product sold as New. Packaging was not secure. Parts rattling around in the box. The Motherboard was not protected at all and was bouncing around with all the other loose components. People don't even try anymore. I will be extremely quick to refund if the product does not work and take my business elsewhere from this seller and Newegg all together. Trust has been lost.

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  • Anthony M.

4 out of 5 eggs DO NOT USE!!!!!

If I could give them zero eggs I would. The tracking information they gave was complete garbage. I sent them multiple messages about this, and was told, don't worry it will arrive. I did receive the item in the time they stated, however to the time of this writing, the tracking info was still not correct. I had ordered a refurb Ryzen CPU from them. In the description it stated that a heatsink and fan were included. I did not receive this. It would have been cheaper for me to go new instead of getting this if I had to buy my own cooling.

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  • Anonymous

4 out of 5 eggs Used motherboard sent

Ordered a brand new motherboard, checked back and confirmed no where on the site did it mention I would be receiving used product. Expected a new in box motherboard, and payed for that, and received clearly used one instead, not sure its even going to work but Im going to try it anyway

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  • Anonymous

4 out of 5 eggs

After ordering my MSI fan's I waited almost 2 weeks before I could track my package. At 1st I thought I got scammed, so I sent him a E-mail and he replied the next day saying they were on the way from China. 3 days later I received my fans as promised. Definitely a satisfied customer.

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  • Michael C.

4 out of 5 eggs Paid full price - got refurbished

I was pretty annoyed that I paid full price for a new chip and got "something" in a repackaged box that may or may not have been even remotely close to what I ordered. The tamper seal was broken, the box was re-taped, and the chip could have been a calculator. In the company's defense, they responded to my complaint quickly, provided me with a return shipping label and a full refund. Waaaay too many red flags though. Emails always answered in the middle of the night (China). Chip was shipped from a residential address in MD and the return label was addressed to California. Email responses in broken English. I do not recommend Millennial Boy. This is some random basement outfit, NOT a professional company.

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  • Anonymous

4 out of 5 eggs Packaging needs improvement

Item shipped loose in box with no packing.

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  • Anonymous

4 out of 5 eggs Scam artists!

Millennials Boy is the reason that I don't shop from Newegg anymore. Scam artists! High prices, and absurdly high shipping costs. They showed that the product had shipped SEVERAL WEEKS BEFORE it actually was picked up by the shipper, and I had to order from another vendor to make sure that my client's product was here on time. They wouldn't process a refund through the normal Newegg return/refund process. Every inquiry was met with delaying tactics that started and ended with the same empty words: "we're sorry... but please wait." And even though I had complete documentation about every sleezy, scammy thing that Millennials Boy did wrong, Newegg wouldn't take action. I had to get my credit card company to step in to get the full refund that I was promised by Millennials Boy, because Newegg customer support was ultimately useless in resolving the matter. Avoid Millennials Boy at all costs, be wary of any Newegg partner that you're not very familiar with, and maybe even look to another online vendor that will be more customer centric than Newegg turned out to be.

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  • Stirling A.

4 out of 5 eggs

Great product I was worried but went so smooth worked like a charm

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  • Anonymous

4 out of 5 eggs Unable to contact seller

7 days after order placed (and paid for) have tracking number but FEDEX shows NO indication they have received the order. Assuming it may never be shipped nor arrive, and no way to contact the seller to request cancel/refund. DO NOT TRUST MILLENIAL BOYS!

6 out of 6 people found this review helpful. Did you? Yes No

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Seller Profile: Millennials Boy