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Seller Profile: MyOfficeInnovations

MyOfficeInnovations

MyOfficeInnovations started its journey into the Office Supply industry in 2010. MyOfficeInnovations has now become one of the industry's most dependable leaders for supplying US consumers and businesses with a full range of products for the small business and the home office.

To insure we provide products and services that achieve overall cost and time savings to your organization, MyOfficeInnovations' approach is to build strong relationships with our customers and vendors, thus creating competitive advantages for you as we provide superior service each and every day.

Our nationwide distribution resources span the 48 contiguous states with an offering of over 35,000 products that can be delivered in one (1) to five (5) business days.

Our product offering includes a full line of office supplies, paper, toner and ink, coffee and breakroom items, furniture, cleaning items, plus many more products and services that are used in your organization daily.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

MyOfficeInnovations Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from MyOfficeInnovations
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by MyOfficeInnovations
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, MyOfficeInnovations will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by MyOfficeInnovations.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. MyOfficeInnovations will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 1588 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Great

yes

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  • Gary R.

4 out of 5 eggs Outstanding Delivery Service in a Rural Area

Ordered from Newegg on one day delivered the next day to a town of 3,000 population. Prime takes 3 days. Newegg is just of competitive! Like Newegg's product organization better too. Thanks Newegg!

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  • Anonymous

4 out of 5 eggs Impressed

Reasonable price and very expedient delivery.

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  • Anonymous

4 out of 5 eggs Arrived early!

Highly Recommend!

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  • Anonymous

4 out of 5 eggs Nice Sturdy Suitcase

This is a very nice suitcase. My daughter attends college across the country from where we live and we bought this for her to use when she comes home. Lots of space, and easy to open/close. The lock is a nice feature. It was also delivered super fast! I would recommend this product and this company.

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  • Anonymous

4 out of 5 eggs Pure (comes from back end of a male cow)

Item was late, and turned out to be the WRONG item as well. No apparent means of return. Time to refute the charge.

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  • MickeyG

4 out of 5 eggs Fast delivery

Came the next day! Good price. Heavy, but in good condition.

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  • Connor

4 out of 5 eggs Packaged

I received the mat however it was rolled up in a rectangular box and all of it was cracked and damaged and the material itself was about as strong as a thin sheet of ice

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  • Paul T.

4 out of 5 eggs Keyboard was defective

Some of the keys didn't work right. Contacted the seller and they responded immediately for a refund. Currently awaiting that. I would have give 5 stars if the keyboard worked correctly. I wouldn't keep this from buying again.

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  • Roger S.

4 out of 5 eggs

Fast delivery. Product as described. Would recommend

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Seller Profile: MyOfficeInnovations