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Seller Profile: NEMIX RAM

NEMIX RAM

NEMIX RAM was Founded in 1993 as NEMCO, USA Owned and Operated.

NEMIX RAM is a Distributor and Manufacturer of Computer Memory and Storage Upgrades. Specializing in Enterprise Storage RAM for Servers and Workstations along with all Standard and Specialty ECC Memory for NAS & PC/Mac based Computers and Laptops.

NEMIX RAM is a CE and JEDEC Certified Manufacturer and Distributor of Computer Memory and a Trusted Supplier to US Government Agencies, Fortune 1000s, Schools and Universities.

IT Professionals Trust NEMIX RAM for Mission Critical Environments.

There is no Secret to our Success, We simply Put Our Customers First!

Our Commitment is To Provide only the Best, Highest Quality, Computer Memory Products in the Industry. Back them with a Lifetime Replacement Warranty, and offer Top Tier Support from a Seasoned IT Support Staff that Completely Understands Memory Upgrades.

Our Staff Consists of Experienced IT Professionals. Our Memory Products are Designed from the Ground up to Meet and Exceed the Intense Workloads required to operate Large Organizations.

Once You Install NEMIX RAM You Won't need Anything Else.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy

NEMIX RAM Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from NEMIX RAM
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by NEMIX RAM
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, NEMIX RAM will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by NEMIX RAM.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. NEMIX RAM will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
NEMIX RAM can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 3066 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Curtis O.

4 out of 5 eggs good stuff

Idk if it's the system or what, but the system won't boot, needs more troubleshooting

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  • Anonymous

4 out of 5 eggs So far so good.

Product was as advertised, satisfactory results, will probably be buying a second one soon.

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  • Anonymous

4 out of 5 eggs Good RAM.

RAM works exactly as expected. Good purchase experience.

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  • Anonymous

4 out of 5 eggs Good communication, easy returns

Highly recommended

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  • Mike in MA

4 out of 5 eggs One of two memory modules was bad; mildly annoying return

I ordered a 2x4GB kit to update an older laptop. One of the two modules was fine, but the other tested bad in both slots. I would have loved the option to keep the good one and just return the bad one, plus it's annoying to have to wait close to two weeks for the round trip on the return. On the plus side, the pre-paid return label made it somewhat less painful to return. I'm crossing fingers for better luck on the next kit.

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  • Anonymous

4 out of 5 eggs

The seller was attentive and responded to my needs quickly. Though one chip was defective from the manufacturer, the seller promptly replaced it. I am very pleased with the outcome and response time.

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  • David Hair

4 out of 5 eggs Prompt and accurate

My order was shipped promptly and was exactly as described. Memory is working great in my server.

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  • Anonymous

4 out of 5 eggs Perfect just perfect

Fast delivery, easy setup, great RAM . PERFECT

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  • Anonymous

4 out of 5 eggs

Seller did not respond to ROHS3 statment request

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  • Bud R.

4 out of 5 eggs Correct size and speed.

RAM was exactly as promised and works great. No issues.

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Seller Profile: NEMIX RAM