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Seller Profile: NEMIX RAM

NEMIX RAM

Welcome to NEMIX RAM™. Founded in 1993 as NEMCO, NEMIX RAM leads the way in direct wholesale of computer memory upgrades, SSD and Fiber Optic Cables. When you buy NEMIX RAM™ products, you buy Direct From Manufacturer backed by a Lifetime Warranty, We offer memory upgrades for virtually any server, workstaton, PC desktop and laptop and of course our award winning Apple Memory upgrades. NEMIX RAM always offer Free Same Business Day Shipping. We Guarantee you receive your products faster than anywhere else… 1-3 Day Deliver Guarantee.

NEMIX RAM™ is a CE and JEDEC certified manufacturer and distributor of computer memory and a leading supplier to US government agencies such as NASA and DOD, Fortune 1000s, schools and universities... NEMIX RAM™ is simply trusted!

LIFETIME WARRANTY & SAME DAY SHIPPING GUARANTEED*

*We must receive your order before 3PM EST to ship same day. All orders over $1000 ship Fedex, We ship USPS and Fedex and guarantee fastest possible delivery. All NEMIX RAM and tier one manufacturer memory is backed by Lifetime Replacement Warranty. For all non-NEMIX RAM products we offer 90 day replacement warranty. All products are backed by 30 day refund policy.

Thank you for choosing NEMIX RAM for all your memory and Fiber needs.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

NEMIX RAM Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from NEMIX RAM
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by NEMIX RAM
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, NEMIX RAM will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by NEMIX RAM.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. NEMIX RAM will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 2997 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Lech L.

4 out of 5 eggs Quality merchandise and excellent customer service.

One of the RAM modules I ordered was defective. They shipped out a replacement part quickly and my system is now running stably with all four modules installed. Will definitely do business with them again.

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  • Terry

4 out of 5 eggs Just wanted my order replaced not refunded

My order said it was delivered, but I never received it. Talked with customer support at Newegg, told them I just needed my order and just ship a replacement. Instead, I waited over a week just to be told I was getting a refund. Ordered what I needed from somewhere else with no problems. Should have done that in the first place.

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  • Anonymous

4 out of 5 eggs Great

Was able to return an item I purchased very easily, which prompted me to purchase something else instead. Would recommend Nemix.

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  • Kenneth W.

4 out of 5 eggs

Good price for this older type of RAM. needed some for a repair project and this worked without any issues. I would recommend this seller.

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  • Anonymous

4 out of 5 eggs REPLACEMENT RAM

INSTALL REPLACEMENT RAM SUPPLIED BY NEMIX. BUT COMPUTER NEVER FOUND THE UPDATED RAM. WAITING FOR CUSTOMER SERVICE TO REACH OUT WITH OPTIONS

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  • Joey D.

4 out of 5 eggs The right product and delivered early

Ordered some RAM computer memory. It came well ahead of the estimated delivery date and was packed appropriately. So happy with this order that I went ahead and ordered even more. Now with 128 GB of ram, my PC is really rocking! Thanks Newegg!

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  • Michael

4 out of 5 eggs Great memory

All 256 worked right off the bat. Nice and fast. May up grade things in the future and will get this seller again.

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  • Anonymous

4 out of 5 eggs took a while to come

took a couple weeks to come but who know from where, Otherwise the memory is pack very professional and it did come when I was told. It was all good I just have not installed it yet.

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  • Anonymous

4 out of 5 eggs Received dead RAM

Was told I could ship it back, but I don't want to pay extra to ship it back than any other customer who didn't receive dead ram.

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  • Anonymous

4 out of 5 eggs Delivery was much sooner than estimated.

Package arrived a full week ahead of the estimated time, in great condition, and the part ordered works well. I'm impressed.

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Seller Profile: NEMIX RAM