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Network Wholesale

Return Policy
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
RMA Policy
Return Policy
All product must be returned within 30 days. In order to process your return or exchange, please complete our RMA form here:
https://supplysale.wufoo.com/forms/network-wholesale-rma-form/
Please explain in detail why you need to return or exchange your order. We will respond to you with an RMA# (return merchandise authorization) within 24-48hrs. DO NOT SHIP/RETURN YOUR ORDER WITHOUT AN RMA#. Network Wholesale is not responsible for the return shipping cost on non-defective items, and will refuse any shipment without an RMA number.
In the event that you “do not like” or “ordered the wrong product,” a return may be possible as long as you bear all shipping costs plus a 15% restocking fee. If the product is new retail and has been opened, we are unable to accept the return. Your refund will be processed as soon as we receive your return.
We will issue an exchange if your item is received defective or the incorrect item was shipped within the 30 day return period. If we do not have the correct part in stock we will credit you back the amount of the part not including any shipping fees.
If our listing states "no return" that item is not eligible for a return.
Credits are usually issued within 2 weeks of receipt of a returned item. If you have not received your credit after this 2 week period please email service@networkwholesale.com.
We will not accept any returns for software products, or service and maintenance contracts.
RMA instructions
When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Feedback
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Reviewed on Jul 21, 2022 Never received item even though it was marked delivered. In hellish nightmare resolving this between the shipping company and NewEgg support with absolutely zero contact from the seller.
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- Seller Profile: Network Wholesale