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Seller Profile: Nippon Labs

Nippon Labs

Nippon Labs is a manufacturer and distributor of high performance adapters, cables, card readers, enclosures, fans, and other computer accessories, bringing unique styled quality products to consumers worldwide.

Our commitment is to offer the latest technology and the highest quality consumer electronic products at an affordable cost to everyone, and to establish long-term relationship with our customers.

Our company has always insisted on the business principles of highest quality standards resulting in uncompromised performance and product reliability. If you are interested in any of our products, please don’t hesitate to contact us for further information.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

Nippon Labs Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Nippon Labs
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Nippon Labs
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Nippon Labs will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Nippon Labs.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Nippon Labs will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 302 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Worked

I was informed my purchase would arrive about a week and half after purchase. It actual arrived 3 days after purchase. Very happy. These guys do excellent work and the product has been working very well.

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  • Anonymous

4 out of 5 eggs 25 ft HDMI

pros: length, HD compatible, flexibility cons: none

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  • Joshua F.

4 out of 5 eggs Used this to back up files from my phone to my computer

The cable had a proper fit into the USB ports and worked perfectly. Shipping was great, with the product arriving several days ahead of the estimated delivery.

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  • LEE J.

4 out of 5 eggs Awesome

Customer service great, product of high quality

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  • Robert B.

4 out of 5 eggs Great products, reasonable price, efficient service.

I highly recommend both this product and the seller.

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  • Anonymous

4 out of 5 eggs Heavy Duty

Cables were heavy duty. I didn't think they made ethernet cables this rugged. Looking forward to a long and productive application.

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  • Old Rascal

4 out of 5 eggs Exactly what I was expecting !

The USB 3.0 cables I received were exactly what I needed. I installed a new mother board in an older computer, and it had two USB 3.0 ports, and I needed a couple more, so I added a card with USB-A and USB-C ports. These cables are long enough as to where I leave them plugged into the computer and I can use external devices with ease and changing devices in or out is a breeze as the cables reach devices sitting on my desktop.

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  • Anonymous

4 out of 5 eggs Great HDMI cable 10 ft Length

Great HDMI cable covers the 10 ft Long run i was looking for. Great seller

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  • Sam J.

4 out of 5 eggs Great experience

I will recommend to anyone!

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  • Megiddo

4 out of 5 eggs The items arrived sooner than expected- cue the happy dance.

I need mice with buttons- lots of buttons, as per requested by other family members. I asked them which mice they wanted and these were it. They perform as expected and arrived ahead of when expected. We've only been using them a couple weeks but so far no complaints.

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Seller Profile: Nippon Labs