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NTW
Since 1987, Networking The World (NTW) has been a premier connectivity solutions provider serving the IT/AV industry for the past two decades. NTW, its engineers and OEM/ODM group has maintained an unparalleled reputation and an industry leadership position for the design and manufacturing of new and emerging technologies. A few examples include the design and introduction of IDC style keystone audiovisual connectivity solutions, 110-Style HDMI modules/wall plates and the widely accepted locking RJ45 and LC fiber connector/cabling solutions.
NTW is supported by cutting edge manufacturing facilities, strong industry relationships, unrivaled service and support staff. NTW sets new standards through its superior design and manufacturing capabilities in building a smarter, better and more powerful communications and business infrastructural network of tomorrow.
History
Late 80s - Networking The World (NTW) started its humble beginnings in 1987 in the basement of a residence as a custom cable/wire assembly house.
Early 90s - NTW expands to provide top of the line Original Equipment and Design Manufacturing (Private Label Services) to the industry’s most prestigious brand names.
By Mid-2000s - NTW has cultivated an unrivaled reputation for its in-house design, engineering and manufacturing capabilities of new and emerging technologies, private labeling for numerous brand names in the structured cabling, audio visual, security and complimentary markets (servers, cameras and consumer electronics).
Headquartered in Dayton, New Jersey, many of NTW’s products are TAA and BAA compliant (or can be manufactured in the US) and all products are manufactured to a minimum Quality Control Standard of ISO 9001:2008.
As NTW continues to move forward, our unwavering commitment to integrators and users alike remains unchanged: To provide the most advanced and unique solutions that deliver versatility, power and performance to every IT and AV network.
Return Policy
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 60 days
- Restocking Fee: 0.00%
RMA Policy
NTW Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from NTW
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg
Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by NTW
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, NTW will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by NTW.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. NTW will refund back to your method of payment.
Restocking Fees and Return Shipping Labels:
NTW can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.
RMA instructions
When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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