Home
Home > 
Seller Profile: NUC PC Store

NUC PC Store

What can we do?

The Intel NUC (Next Unit of Computing) is a small computer typically used in office scenarios and for entertainment purposes. Its compact design makes it suitable for office environments with limited space and powerful performance. Below are some specific solutions that Intel NUC provides in office scenarios:

Desktop applications:
Configuration: choose a NUC model equipped with a high-performance processor and sufficient memory.
Usage: Suitable for daily office tasks such as document processing, e-mail, web browsing, etc.

Multimedia content creation:
Configuration: Choose a NUC equipped with a powerful graphics processing unit (GPU) and consider a high-capacity SSD for fast file reads and writes.
Uses: For video editing, graphic design and other creative content creation.

Data analysis and programming:
Configuration: Choose a NUC with a multi-core processor and large memory capacity.
Uses: For processing large-scale data, running complex algorithms and performing software development.

Conference room integration:
Configuration: Choose a NUC that supports multi-display outputs and video conferencing applications, considering wireless connectivity and small design.
USES: Suitable for small meeting rooms to support video conferencing and presentations.

Digital signage and displays:
CONFIGURATION: Select a NUC that supports high-resolution output and consider multi-display support.
Use: For digital signage, trade show displays, and other information presentations in public spaces.

Virtual Desktop:
Configuration: Select a NUC that supports virtualization technology and consider high-performance network connectivity.
Purpose: Suitable for providing virtual desktop services that allow employees to remotely access the office environment.

For more assistance:
Phone Number: +86 155 2118 2101
Email: george@hxnak.cn

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

NUC PC Store Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from NUC PC Store
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by NUC PC Store
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, NUC PC Store will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by NUC PC Store.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. NUC PC Store will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
NUC PC Store can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 28 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Anonymous

4 out of 5 eggs Met expectations

I was satisfied with the seller's performance. The product was well packaged and did not suffer shipping damage. Ground transportation from California to the East Coast was a little slow.

Did you find this review helpful? Yes No

  • G.P.

4 out of 5 eggs DO NOT BUY FROM THIS SELLER!!!!

Product was received VERY late. I reached out to the seller multiple times for inquiring the ETA with no response. I needed my item within a reasonable time and they failed to do that. I went with a different product and now this company will not accept a return. The item is still in original shipping box, never opened. Do not get scammed by scummy sellers!

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs needed new computer

love the way it shows what parts are compatible when building your own computer. We have used them quite a few times to build our own computers and has never had any issues. Will definitely buy from the seller again.

Did you find this review helpful? Yes No

  • Donald R.

4 out of 5 eggs Great seller had what I want

Yes, if he has what you want I would buy it from him no problem

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs No hassles, GPU arrived fast

GPU was packed well, shipped fast, no issues with anything.

Did you find this review helpful? Yes No

  • Eric V.

4 out of 5 eggs Item was delivered; had issues; customer service was no help

The item was shipped and delivered on time, packed well. The installed components (RAM and SSD) were NOT spectacular but as-described. TPM was not set up correctly as-shipped. A buggy UEFI prevented fix, no vendor keys available at all, and not Secure Boot capable, could not run clean Windows 11 Pro (vendor image seems to disable pre-install checks). Manufacturer support never responded to website form. Seller, after I sent diagnostics and screenshots as requested, simply sent me a boilerplate checklist, ignoring that I had already done those steps and provided the information. After a great deal of wasted time, Microsoft provided keys and information to fix the UEFI and get a clean Windows install even though none of it was their problem (one of the few times Microsoft has been helpful). I got the machine at a decent price; I did not expect the world. I did expect the box to work as shipped and not spend nearly two weeks on nonsense just to get a working system and clean install.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Wrong power plug

Package delivered to me in the USA with type I power plug rather than type B, the US standard. Reported the issue, received esponse same day with promise to send correct cable. Still waiting after three days. Not happy.

3 out of 3 people found this review helpful. Did you? Yes No

  • Eric S.

4 out of 5 eggs Exceptional packaging and as described

I bought a "like new" intel nuc from the seller that came packaged in an exterior box and interior retail box. And it was in brand new condition with the "new car" smell to go with it. My only gripe is that it took a few days for the item to actually ship. It was delivered at the high end of the delivery window (I went out of town the next day so any delay I would have missed my package). I felt the shipping could have been faster, but at the end of the day it came in on time and as described. Thanks!

Did you find this review helpful? Yes No

  • Brad W.

4 out of 5 eggs A great seller and a great experience

I could not be happier with my experience purchasing from NUC PC Store. The customer service both before and after the sale were both fantastic; they always responded promptly and were exceptionally helpful. Plus, the NUC arrived very, very quickly considering that it was shipped from China. I was genuinely shocked when I got the notification. Need a NUC? Get it from these folks. They're great.

Did you find this review helpful? Yes No

  • Steve N.

4 out of 5 eggs AMAZING service

I have been looking for a "best of both worlds" type product for a long time in the gaming space. I did not want to build a PC because I had seen so many people have issues and I didn't want a gaming laptop because of the screen size. This was the perfect option. The pre-purchase costumer service was phenomenal. Some of the best service I have received when buying a product. So far everything has been A+. Works beautifully. Will recommend to anyone and will continue my business with this store!

Did you find this review helpful? Yes No

Home
Home > 
Seller Profile: NUC PC Store