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Seller Profile: OEMPCWORLD

Return Policy

Standard Return Policy

• Return for refund within: 30 days
• Return for replacement within: 60 days
• Restocking Fee: 0.00%

RMA Policy

All NEW Computer memory and Flash memory products carry a LIFETIME warranty through OEMPCW. All items are new unless otherwise indicated. All other new products carry one year OEMPCWorld warranty or manufacturer warranty, whichever is greater. All refurbished products carry 90 day warranty.

Refurbished product are available when the item in question is End Of Life (EOL). Refurbished items are cleaned, tested, formatted and generally made to look like new. Labels and text may be faded, pin may show signs of wear but product is tested to be 100% functional.

Warranty is not transferable and invoice copy or invoice number are required for returns processing.

The above warranties cover only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, electrical power problems, acts of nature or improper installation or repairs made by anyone other than authorized third party service providers. OEMPCWorld is not responsible for damages to components other than the products purchased herein. OEMPCWorld reserves the right to substitute functionally equivalent new or serviceable used parts for warranty replacement.

All products must be returned in same or like condition as received; any modifications, changes, label removal or damages to products purchased will result in termination of warranty. All original packaging materials and accessories must be received in order to process warranty claims.

30 day Return Policy

All sales carry a money back guarantee. You may return any item purchased for a refund of your item purchase price (less shipping and handling) within the first 30 days from date of invoice (we must receive the product no later than 30 days from date of invoice). After 30 days you are still entitled to warranty support.

Lost Shipments

All USPS mail shipments will be considered lost if they have not arrived after 20 days per the USPS. If delivery or signature confirmations show the package is delivered you will be required to work with your local carrier to determine the package whereabouts. If you have purchased insurance from us we will reship all packages which have not arrived after 10 business days. If the second package does arrive you will have 30 days to return one of the two shipments to avoid being charged. Customer assumes all risk and liability if insurance option is declined.

RMA Requests

Please request your Returns using the Newegg returns system.

All returns are accepted automatically online but final approval is determined at receipt of RMA return to ensure return is within the proper time frame and guidelines, See above for details.

Once authorization has been obtained, please add postage and return item shipping prepaid to

OEMPCWorld RMA Dept.
3080 Kenneth St.
Santa Clara CA 95054

Please include your RMA Number, a copy of your invoice and clearly indicate the course of action requested (return for replacement or return for refund).

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: OEMPCWORLD