Important Notice The 3DS/2DS series is only compatible with 5V/1A (5W) charging. Using high-power USB-C chargers (e. g., PD/QC-enabled 9V/12V output devices) may result in charging failure or instability. We recommend using standard 5V/1A or 5V/2A USB-C chargers (non-fast-charging models) or a computers USB-C port (typically 5V/ 0.5A -1A output).