

Is the Nutshell Audio app a must-have for using the headphones?
No, it's not required. However, we recommend downloading the app for additional features and an enhanced user experience.
How can the Nutshell Audio app enhance my listening experience?
The app offers a range of features. Features like EQ and sound effect adjustments, customizable button controls, and headphone renaming give you greater control over your headphones.
Can I operate the headphones with wet hands?
Absolutely! The headphones are designed with waterproof buttons, so you can operate them even when your hands are damp.
I've customized settings with APP. Are these settings still available on other phones where the app isn't installed?
Yes, the customized settings you've made using the Nutshell app will still be available even when connected to a different device that doesn't have the app installed. These settings are typically stored directly within the headphones themselves.
Why aren't the touch controls on my headphones working?
While the buttons may look like they're touch-sensitive, they're actually physical buttons. Please ensure you're pressing the buttons firmly to control your headphones.



The Nutshell App puts you in control
- Customize Your Sound: Tailor your listening experience with four pre-set EQ modes or create your own.
- Personalize Button Control: Remap button controls to perfectly suit your preferences.
- Rename the Device: Make your headphones uniquely yours.
How to Wear NS18?
- Take out the earbuds
- Place it above the ear
- Pivot backward till earbud fits snugly
What's in the Box?
- NS18 Earbuds*1
- Charging Case*1
- USB-C Charging Cable*1
Is the Nutshell Audio app a must-have for using the headphones?
No, it's not required. However, we recommend downloading the app for additional features and an enhanced user experience.
How can the Nutshell Audio app enhance my listening experience?
The app offers a range of features. Features like EQ and sound effect adjustments, customizable button controls, and headphone renaming give you greater control over your headphones.
Can I operate the headphones with wet hands?
Absolutely! The headphones are designed with waterproof buttons, so you can operate them even when your hands are damp.
I've customized settings with APP. Are these settings still available on other phones where the app isn't installed?
Yes, the customized settings you've made using the Nutshell app will still be available even when connected to a different device that doesn't have the app installed. These settings are typically stored directly within the headphones themselves.
Why aren't the touch controls on my headphones working?
While the buttons may look like they're touch-sensitive, they're actually physical buttons. Please ensure you're pressing the buttons firmly to control your headphones.





































