Q: Does this phone come with a SIM Card or do I need to purchase an additional SIM Card to Activate?

A: This phone does come with a SIM Card that is ready to activate. You do not need to buy a separate SIM card.

Q: Where can I buy a service plan or airtime for this phone?

A: Service plans and airtime cards are available at .com.

Q: How do I activate service on my new device?

A: You can activate on the Tracfone website. Have your new phone’s IMEI/MEID/Serial # and a service plan PIN ready and follow the step-by-step instructions on the red card that comes with your device.

Q: Is this phone unlocked?

A: No, this phone is locked to the Tracfone network and can only be activated with a compatible Tracfone service plan.

Q: Can I use this phone outside of the US?

A: This phone cannot be used outside of the United States unless you are using a Tracfone Wireless plan that includes international roaming.