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EncorePro 500 Digital series wired contact center headset, from Poly

The headset for call center heroes

Designed and engineered just for them, it’s everything your contact center representatives would ever want in a headset. Experience sharp, crystal-clear speech delivered to the other side. Count on the durable build that withstands heavy use. This headset also has superlight, great-fitting design, and built-in hearing protection, which will make the agents happy.

This EncorePro HW510D model has an over-the-head, monaural wearing style, and connects to your PC via DA90 audio processor (sold separately).

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Get incredible call clarity

Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.

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Count on durability and reliability

These headsets feature durable design for all-day use in the contact center, with less breakages and downtime to save the organization time and money.

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Enjoy comfort and control

Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver our best-selling contact center headset.

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Simplify Management

Make it easy for your IT team to monitor, manage and maintain headsets and track detailed device insights with centralized Plantronics Manager Pro software (an additional service).

Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

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Poly is certified (when offered) with all major communication platforms.