To use this product the host USB-C port from your device must support DisplayPort Alt Mode and Power Delivery Solutions to video output problems 1. Make sure that the docking station is directly connected to the type-c port of the host, not support USB-A to USB-C cables 2. Make sure the host USB-C port from your device must support DisplayPort Alt Mode 3. Try another cables, use HDMI2.0/DP1.4 or above cables for optimum performance 4. Please adjust the resolution to 1080P to check whether the external monitor can be recognized USB Accessories Disabled Solutions Solution 1. Please unplug and re-plug Solution 2. Reset the SMC of your device Audio/Mic Remind Plug in this USB C Docking Station sometimes will change the default Audio output device to Docking Station which means your laptop speakers will not work anymore. To make your laptop speaker work please change in your laptop OS setting the audio output device back to laptop speakers Package included 1* tOTU Triple Display Docking Station 1* 60W (20V, 3.25A) DC power adapter 1* USB-C to USB-C cable 1* User Manual

EUASOO 16 in 1 Universal Docking Station

EUASOO USB C Docking Station connects up to 16 devices effortlessly with a single USB-C cable. This usb c dock is equipped with 4K HDMI & DP, VGA, Gigabit Ethernet, 3.5mm audio output, 3.5mm microphone input, 3 high-speed USB 3.0, 2 stable USB 2.0, and 2xUSB-C ports(one for connect your host, the other for data transfer). It comes with a power adapter to charge the dock ONLY. On top of all this connectivity, this docking station also offers the flexibility of 3 video connectivity options: HDMI, DP and VGA, you can easily turn your laptop into a complete Multi-displays Workstation with this Triple Display Docking Station.

Features

· HDMI+DP+VGA, add 3 external monitors for your laptop

· 1*RJ-45 Gigabit Ethernet network port (supports 10/100/1000 Ethernet)

· 3*USB 3.0 ports with super-speed up to 5Gbps for accessories (such as an external hard drive or another USB graphics adapter)

· 2*USB 2.0 ports (great for legacy devices such as keyboards, mice and printers)

· 1*Type c port to connect the host system via the equipped USB-C to USB-C cable.

· 1*USB C 3.0 port to transfer data and power for USB-C peripherals, does not support Alternate Modes

· 1*External headphone output jack and 1*Microphone line-in

· 1*SD and 1*TF Card Slot support being used simultaneously

· 1*60W DC Charging port to charge docking station and host

Windows Display Mode and Resolutions
Mirror mode: External monitors resolution is 1920x1080 (1080P) and lower resolutions will be displayed at 60Hz.

Extend Mode: Windows supports triple display, but due to the chip's bandwidth limitation, only three screens of the four screens(including the host) will have output: HDMI + DP + HOST / HDMI + VGA + HOST / DP + VGA + HOST / HDMI + DP + VGA + HOST (Black). When three external monitors output simultaneously, they will be limited to 1920*1080@60Hz due to VGA.

MacOS Display Mode and Resolutions
macOS only supports mirror mode, but all external monitors can show different display from the host. When using only HDMI and DP ports, the maximum resolution of the display is 3840x2160 @ 30Hz. 2560x1600, 1920x1080 (1080P) and lower resolutions will be displayed at 60Hz. Note: if the VGA port is connected, the resolution of all monitors will be limited to 1920 * 1080 @ 60Hz.

Note:

1. Please make sure the USB C port of your laptop supports the DisplayPort Alt Mode before purchase 2. Display issue: For OS systems, laptops ( Macbook) are mirror mode only. 3. When you connect DP port and VGA simultaneously, the resolution for monitors is 1920 x 1080@60Hz (maximum). When you connect three monitors, The resolution might lower than 1920 x 1080@60Hz (depending on the monitor and bandwidth). 4. Please use HDMI 2.0/DP 1.2 and above cables for best performance. Shorter cables will generally produce the best results.