There are issues with the product or doubts about its use that I can't solve, what should I do?

Please contact our support team immediately through , we will be 100% responsible for each of our products and customers.

What system is compatible with this product?

Compatible with Windows, Mac OS, and Linux.

Fn+Q=Windows mode. Fn+W=Mac OS mode.

Note:Some FN multimedia combination functions may not be compatible with certain systems. You need to purchase a type-c adapter yourself to be compatible with Mac.

What does the package include?

Keyboard*1; Mouse*1; USB receiver*1; User manual*1.

Note:Not include battery. 2-in-1 USB receiver at the bottom of the mouse.

Are the keyboard and mouse both silent?

The soft membrane provide a comfortable and quiet typing experience, the mouse buttons are quiet click. This set is very suitable for use in the office or at home.

What if the keyboard wobbles when placed on the desktop?

Our keyboard has a certain degree of resilience, you can place it on the desktop and press it flat with force. Or twist the keyboard slightly by hand to achieve balance.