Q1. Will this work with my computer and do I need Bluetooth?

This combo uses a 2.4 GHz USB receiver and works with most Windows laptops and PCs that have a USB-A port.

Just plug in the receiver and turn on the keyboard and mouse—no Bluetooth or drivers needed.

Q2. Where is the USB receiver and what if I can’t find it?

The receiver is stored on the bottom of the mouse beside the battery compartment.

If you have checked there and still can’t find it, please send us a message through your order page and we will help.

Q3. My keyboard or mouse is not working or feels laggy. What should I try first?

Install fresh batteries and match the “+ / –” markings, then plug the receiver into a front USB port or a short USB extender and keep it away from metal or other wireless devices.

If issues remain, message our support team for further help.

Q4. Is this keyboard loud, and is it comfortable for all-day typing?

The round keys feel soft with a moderate sound, suitable for most home and office use. Flip out the tilt legs to raise the keyboard to a more natural angle and help your wrists stay comfortable.

Q5. Will my phone or tablet fit in the holder?

The built-in slot is about 9.92 inches wide and fits most phones and slim tablets.

Very thick cases or oversized tablets may not sit securely, so a standard-size device without a bulky case is recommended.