dryer
dryer box
good for filaments
  • The machine needs to replace a new fan. Please send message to us. You can also replace a 4010 axial fan with 12V, R5000 rpm, cable length 350mm, 20AWG, 2pin and XH2.54 male terminal.

  • This is caused by a damaged thermistor on the motherboard. The machine needs to replace a motherboard and heating board. Please send message to us.

  • It is a high probability that the motherboard damage caused by the failure, but there may be other reasons. It is recommend to send message to us directly and provide us a video description for judgement.

  • 1. Please check whether the indicator light of the adapter on after plugging in the power.

    2. Please provide us a video of the machine motherboard not lighting up after power on for judgment. We need more information to draw a conclusion.

  • The support is not a one-time thing. If you have already applied for support service, you can request it again if there is any fault in the machine during the 1 year period.

dryer
dryer box
good for filaments
  • The machine needs to replace a new fan. Please send message to us. You can also replace a 4010 axial fan with 12V, R5000 rpm, cable length 350mm, 20AWG, 2pin and XH2.54 male terminal.

  • This is caused by a damaged thermistor on the motherboard. The machine needs to replace a motherboard and heating board. Please send message to us.

  • It is a high probability that the motherboard damage caused by the failure, but there may be other reasons. It is recommend to send message to us directly and provide us a video description for judgement.

  • 1. Please check whether the indicator light of the adapter on after plugging in the power.

    2. Please provide us a video of the machine motherboard not lighting up after power on for judgment. We need more information to draw a conclusion.

  • The support is not a one-time thing. If you have already applied for support service, you can request it again if there is any fault in the machine during the 1 year period.