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Seller Profile: Reliant Cellular

Reliant Cellular

Reliant Cellular, founded in April of 2015, is dedicated to providing high quality used and reconditioned wireless devices and accessories. Through a reliable network of suppliers and business partners, we are able to distribute a wide variety of Laptops, Notebooks, Mobile Devices, and Tablets.

Located in Dallas, TX, our goal is simple: To offer high quality products at an affordable price. We will go the extra mile to ensure every customer we interact with is completely satisfied.

We are available to assist you Mon-Fri 10AM to 6PM, excluding major Holidays.

Reliant Cellular
sales@reliantcellular.com
972-998-8790

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy

Reliant Cellular offers a 30 day Worry Free return policy on any defective merchandise. Returns will be accepted on any merchandise returned in same condition as sold. No broken, or customer damaged merchandise returns will be accepted.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 168 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Goof

-as described -charges fast -authentic apple adapter

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  • Anonymous

4 out of 5 eggs Apple Charger Cord for iPhone

I would definitely recommend this seller, the product was exactly as described and works great with my iPhone. Shipment was quick and free. Thank you!

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  • Anonymous

4 out of 5 eggs Great product

Great product fast shipping

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  • Anonymous

4 out of 5 eggs Dishonest seller

The seller list the iphone as brand new, and confirmed it is a brand new factory sealed. However I received a poor open box used iphone. Still did not receive my refund. Buyer be aware of this seller!

1 out of 1 people found this review helpful. Did you? Yes No

  • Praveen

4 out of 5 eggs They are selling duplicate items

They advertised as an Apple product having pictures of Apple brand logos, labels and picture of product booklet. But I got the item in a zip lock cover.

1 out of 1 people found this review helpful. Did you? Yes No

  • Reynaldo G.

4 out of 5 eggs Great Product

Great product, shipping and handling very well.

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  • Anonymous

4 out of 5 eggs Exceptional Company to Work With

While every company can sell you an item, the major difference is in the customer service after the sale. Products can be faulty through no fault of the vendor, however, how the vendor handles that is completely up to them. This company listened to me, and worked with me. I truly appreciate their efforts. I gave them a 5 for their customer service and support!!

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  • Douglas S.

4 out of 5 eggs

Delivered on time in prefect shape. Phone works great.

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  • Ray Wilson

4 out of 5 eggs Great All Around

Excellent Customer Service

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  • George B.

4 out of 5 eggs Reliable seller

Our phones arrived about 36 hrs earlier than expected which was wonderful! Both phones were brand new with the factory seals- perfect condition and exactly as advertised. My wife's phone was missing the adapter for usb type C. I messaged them and let them know- it seemed it was a factory error- and they sent out a replacement right away. They are very responsive and courteous. I would definitely be happy seeing I was buying from them again and highly recommend this seller based upon my experience.

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Seller Profile: Reliant Cellular