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Seller Profile: Server Part Deals

Server Part Deals

Who We Are:

Server Part Deals, a division of Server Tech Solutions Inc., is a Leading Provider in the Domestic and International IT Market for Server Components and Storage Devices.



Server Tech Solutions Inc., a distributor and reseller of data storage devices, server components and networking equipment, aims to provide clients around the globe with IT hardware solutions that best fit their company’s needs. Since conception we have been extending our influence across client markets as well as expanding our supplier base throughout North America and overseas. We believe our success is in large part due to our strategically focused product offerings. In that focus we wanted to offer Variety, Value, and Outstanding Pricing, all of which we have successfully achieved and provided to our clients.



SERVER PART DEALS was created to offer ALL CUSTOMERS the same VARIETY, VALUE, and OUTSTANDING PRICING normally only given by distributors to wholesale clients.



Our Process:

In the world of computer and networking hardware, supply prices fluctuate on a daily basis. Due to our significant purchasing power and large vendor base we are able to offer our customers the hardware and components they need, and normally at a substantially lower price than other IT Hardware Component suppliers.



We pride ourselves on our ability to locate and stock large quantities of In-Demand Networking and Enterprise Level Hardware and Components. This has given us an edge over our competition, as well as, helping us to acquire and retain satisfied clients around the world. In today’s economy we offer businesses cost cutting upgrade, add-on and backup solutions for their current systems, which help them meet their bottom line. Our representatives strive to deliver hardware components on time and as promised; thus creating time sensitive IT Hardware solutions for you and your business.



Our People:

Our purchasing department specifically targets high run rate and EOL (“End of Life”) networking and enterprise level components, priced to bring true value to all types of clientele across the globe. With our focus solely positioned in one area of the IT market we have been able to stock the most In-Demand brands and parts for the enterprise computing world. Carrying both new, manufacturer recertified and refurbished components from the most trusted brands. Our product options include brands such as:

HPE
Seagate
Dell
Hitachi
Western Digital
Toshiba
Intel
Samsung
LSI

In addition, we at Server Tech Solutions are a team that is not only comprised of knowledgeable IT hardware professionals, but are also committed to delivering great client and customer support. We work diligently to show that we are the most trustworthy IT hardware distributor on the market. Continuously bringing high quality hardware solutions accompanied with reliable client-oriented service to our diverse customer base of:



Government Agencies
Universities and School Systems
Public and Private Corporations
Data Centers
Consumer Electronics Retailers and Dealers
Independent Computer Resellers
eTailers
VARs
System Builders and Integrators
Private Businesses
IT Brokers
Home Installers
End-Users

Server Tech Solutions believes superior customer service is only achieved by treating all our clients equally no matter the order size. Our team follows up on every order in detail to insure it was successfully completed. Pairing our customer service standard with the variety, value, and savings our clients receive is how we ensure our continued future growth and success.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Server Part Deals Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Server Part Deals
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Server Part Deals
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Server Part Deals will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Server Part Deals.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Server Part Deals will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

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Seller Profile: Server Part Deals