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Seller Profile: ShopTronics

ShopTronics

ShopTronics is dedicated to providing our customers with the best service possible! We will continue to strive to make ShopTronics your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.

- Low low prices, all year round
- Courteous, knowledgeable and professional sales personnel
- Brand new and factory fresh merchandise
- Thousands of satisfied customers
- Next business day shipping
- All orders are double boxed and securely packaged
- Toll free customer support
- Quality name brand products
- Order confirmation & shipment notification with tracking information
- All items in stock & ready to ship
- All items new with full warranty
- No high pressure sales tactics
- Highly rated customer service
- Recruitment of experienced & enthusiastic team members
- Competitive pricing
- Instant access to sales & service specialists during business hours
- Prompt service and repair

We understand that you want to be part of the process throughout the order and delivery of your order. We always strive to provide you the best shopping experience possible. You will know the status of your order every step of the way - in real-time. We believe that it is important for us and you to know your order status from the moment your credit card is submitted for authorization and verification, to the arrival of your product at your doorstep.

Tracking number: You will receive your tracking number once your order has shipped from our warehouse where the item(s) has been accurately picked, securely packed and shipped in a professional manner. You can track your package via the tracking number we email to your supplied email address.

Shipping Policies:

- The shipping charges will be calculated and displayed for you after you type in your shipping information.
- You will know the exact amount of shipping cost for your purchase before you enter your credit card information.
- Orders placed before 12:00pm (Eastern Standard Time) will ship out the same day.
- Orders placed after 12:00pm (Eastern Standard Time) may take up to 1 business day for processing before shipping out.
- Delivery times are stated in business days, and do not include order processing times.
- Our shipping providers routinely deliver Monday to Friday, excluding holidays.
- All orders must be shipped by designated carrier service (no will-call, pick-up, or C.O.D orders will be accepted) and deliveries may require signature for release.
- Once your order has been shipped, you will receive a tracking number and a link to track your order online via email.

*Please note that delivery times are not guaranteed, quoted delivery times are approximate and for guideline purposes only.

GROUND SHIPPING
- Orders are routinely delivered within 3-7 business days. For faster delivery time, please select Expedited or Express shipping.
- Orders may take up to 1 business day for processing before shipping out.

EXPEDITED SHIPPING
- Routinely delivered within 1-3 business days.
- Orders may take up to 1 business day for processing before shipping out.

EXPRESS SHIPPING
- Routinely delivered within 1 business day.
- Orders may take up to 1 business day for processing before shipping out.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

You may return new, unused items sold and fulfilled by ShopTronics within 30 days of order date (not delivery date) for a refund. All items must be returned as new in their original packaging, including all accessories, cables and manuals. Missing items will be charged based on suggested retail prices. ShopTronics does not permit the return of or offer refunds for opened software. You may return software provided the software is unopened and sealed in its original packaging. Shipping cost is not refundable and returns must be shipped prepaid by the customer. All returns must be accompanied by a valid return authorization number (RMA) issued by us. A restocking fee will not apply if authorization is obtained. To set up a return for refund call us at 1.888.321.1110 (please have your order number ready).

After 30 days from order date we will not accept returns for refund. If you have received a defective item or wish to obtain warranty service for a product sold by ShopTronics, please contact the manufacturer of the product directly.

Items damaged during shipping will be returned to us and will be replaced when the claim has been processed. All items are shipped insured.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 180 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Bryan W.

4 out of 5 eggs Great Speakers

Reviewed on Mar 06, 2023

Highly recommended Great Price Great performance little tricky to mount all in all great purchase

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  • Jacob C

4 out of 5 eggs Loving my new record player

Reviewed on Jan 07, 2023

Shipping speed was average. However I was happy to find my product and all the contents inside intact. The record player itself has been fantastic. Totally worth the price and wait

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  • Steven G.

4 out of 5 eggs Excellent

Reviewed on Jan 29, 2021

I received the product sooner than expected. It was very well packed. Just exactly what I was hoping for.

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  • David P.

4 out of 5 eggs

Reviewed on Nov 24, 2020

Item was received in a timely manner and functioned as advertised. This was a 35mm slide scanner. The scanned image, however, was not in sharp focus when compared to the original. When I sent copies of the scanned images to Magnasonic, they replied that they looked good to them. Since I was not satisfied, I returned the product. They remained professional, we just didn’t agree on the end results.

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  • Alfred M.

4 out of 5 eggs

Reviewed on Aug 31, 2020

The item was delivered on time, but to the place next door. I had to call around but got no results. The following day, the lady next door delivered my order.

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  • Ronald S.

4 out of 5 eggs They will not support. The HDMI is junk

Reviewed on Jun 02, 2020

I can’t get any support for the unit and it doesn’t operate properly

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  • christopher c.

4 out of 5 eggs

Reviewed on Feb 14, 2020

had zero issues.

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  • Jesse B.

4 out of 5 eggs Accurate description

Reviewed on Feb 12, 2020

I purchased a device that converts 8 mm and super 8 mm film to digital mp4 files. Device is relatively easy to use and does a good job converting 60 and 70 year old films to a format that one can view on a computer or smart TVs. Have converted about 20 reels thus far. For a few minutes during a long usage time the machine was a bit noisy but the next dat conversions went smoothly. Well worth the money if you would like to see what you don’t have much recollection or wish to show your children or grand children what you or your children were like while growing up.

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  • Matthew C.

4 out of 5 eggs Good soundbar

Reviewed on Feb 06, 2020

I would consider these speakers a good alternative to a tv soundbar but not a great dedicated music listening experience.

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  • Tracy b.

4 out of 5 eggs I really love it

Reviewed on Feb 03, 2020

I really love this turntable, and then disaster struck is that true Me with my poor eyesight broke the needle stylist write off while trying to put the dust cap on it after listening to music didn't even notice it until 2 days later when I came back after washing my albums and attempted to play them so now music on my lovely turntable will have to be put on hold until I can save up for a new needle but as for the turntable perfect will recommend it to any and everybody Thank you have a blessed day

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Seller Profile: ShopTronics