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Seller Profile: South City Mall

South City Mall

South city mall is a leading online seller of computer components with a strong emphasis on computer memory, flash memory cards, storage products and more.etc

Our large stock holding allows us to process and ship orders within a short time frame. Most orders are processed and shipped within 1-2 business days.

We offer a range of shipping options, including next-day delivery via Fedex or UPS, along with USPS and Fedex Ground shipping. All shipping options are insured

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Dear Customer

thanks for choosing us as your suppliers ,we will do our best to make you satisfy if it is defective items ,we will offer free return within 30 days

if other reason ,you will need to pay for 15% of restock fee

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

3 out of 5 eggs Based on 611 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Terrible

Just listen to the plenty of other reviews and NOT buy from them. You’re wasting time even looking at what they can offer

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  • Albert h.

4 out of 5 eggs Horrible Service.

After 3 months of waiting, I never received my item.

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  • Anonymous

4 out of 5 eggs They never shipped the product

I ordered it and it said it would take thirty days to recieve it and it never shipped now I cant cancel the order to get my money back.

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  • Dominic A.

4 out of 5 eggs Wrong shipping location

The phone was marked as delivered. I was confused why I had not gotten my package. Turns out that they shipped it and deliver the phone In California, meanwhile I'm here in New York without my package and the address I put was the correct adress on the order

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  • Diane R.

4 out of 5 eggs Good

It is very hard to clip on pants

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  • Junel s.

4 out of 5 eggs This was a scam

Order a green screen and it never came would not recommend to anyone absolutely horrible

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  • Mary B.

4 out of 5 eggs Seller was fine.

I have never received this item that was ordered in August 2020 and it shows shipped from carrier but as of this date 10 Oct 2020, I've never received the item.

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  • Lee B.

4 out of 5 eggs Good experience.

Had a question about tracking number and got everything resolved and received within a day. Good experience.

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  • Adam B.

4 out of 5 eggs GREAT BUSINESS

Seller knows how to do very great business.. I definitely do recommend & will be doing more business with this place

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  • David L.

4 out of 5 eggs Newegg took care of this horrible sellers mistake

I live in California , my order was shipped to puerto rico(not to me). Shipping address was correct, but the seller was on so new age shipping technique playing some sort of easter egg hunt with my order. Needless to say i didnt ever see that shipment. Yes i got a refund.no i will not buy from them ever again

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Seller Profile: South City Mall