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Seller Profile: Super Electronics

Super Electronics

Super Electronics, with many years of production and market developing experience, our products all feature novelty style, fashion taste, high quality and competitive price.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 21 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs

Reviewed on Feb 23, 2023

Mouse pointer skips very badly. Useless.

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  • Sean H.

4 out of 5 eggs Misleading item description

Reviewed on Dec 28, 2022

The product is good. However, it was not worth what I paid and they made it appear as of it were a three pack. Which would have been worth what I paid.

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  • Anonymous

4 out of 5 eggs The only choice, but a good one

Reviewed on Dec 01, 2022

I needed a replacement cooling fan for a Lenovo laptop. The only choices were this or something used from the other big online retailers. I chose this seller because they provided the best information about the product number, including pictures. I wanted to make sure it was a perfect match. The package did take a while to get to me. It was mailed from China and sat at a couple locations for several days. In the end, it arrived sooner than expected, but it still took a couple of weeks to get.

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  • Karl M.

4 out of 5 eggs DON'T WASTE YOUR TIME

Reviewed on Nov 13, 2022

EIGHTEEN DAYS after these clowns took my money, they STILL HAVEN'T SHIPPED THE ORDER. TOTAL FAIL. JUST LOOK ELSEWHERE.

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  • Terrence J.

4 out of 5 eggs

Reviewed on Mar 25, 2022

This product sucks

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  • The.dark.side.of.a.rose@gmail.

4 out of 5 eggs Scammers

Reviewed on Feb 28, 2022

First issue was seller trying to keep the shipping fee so package was stopped and held for over a week. Second issue was zero response from seller when I requested a refund due to first issue. Third issue was the cable I ordered was DOA. Didnt work at all. Fourth issue was when I requested a replacement I was denied by seller. Fifth issue was after being told no on replacement I demanded a FULL refund. Seller ignored request until I acted a fool. Sixth issue was seller said they would NOT replace or refund me until I sent pictures of ME CUTTING UP THE CABLE. Seventh issue was NEW EGG ignoring the fact their seller is a SCAMMER. Eighth issue is I'm still waiting on refund to process from newegg. NEVER USE THIS SELLER!! I WILL NEEEEEEVER USE NEW EGG AGAIN.

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  • JR

4 out of 5 eggs Fast Shipping

Reviewed on Jan 06, 2022

Shipped pretty fast from China, considering I ordered my item right before Christmas/New Years. The tracking was also very detailed too.

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  • Anonymous

4 out of 5 eggs Good item, but long deliver. Expected since came from China.

Reviewed on Dec 17, 2021

The item sent was as expected. When you order it is good to know where the order is coming from so you know what to expect in terms of delivery time. I paid extra for faster delivery and still it was quite a few weeks coming from China. Nonetheless, I was glad to receive a hard to find item.

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Seller Profile: Super Electronics