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Seller Profile: Super Flower

Super Flower

Origin
Super Flower Computer Inc. is a professional switching power supply manufacturer in mainland China with headquarters in the Taiwan Xinzhuang area. Super Flower Computer Inc. was established in 1991, we specialize in manufacturing and developing power supply and related products for more than 20 years. With our adherence to giving the best quality, we strive to make customers' needs the top priority and also expand our market. Our well-developed products include switching power supplies, PC cases, server cases, and other accessories.

Prospect
Our new power supply plant was established in 2006. With more than 10 years of design and manufacturing experience in the power supply industry. We offer a total solution in each product of Super Flower which allows the customer to buy directly from the manufacturer.

Innovation
Our talented and innovative R&D team designs world-class quality products with premium materials and tested under the highest standard. Which makes Super Flower products the most powerful, reliable, and stable on the market.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 0.00%

RMA Policy

Super Flower Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Super Flower
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Super Flower
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Super Flower will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Super Flower.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Super Flower will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 650 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Deqian C.

4 out of 5 eggs Great 850w PSU

Works great. Its also powerful and quiet.

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  • Humberto G.

4 out of 5 eggs Seems great, but 2 soon to tell

Got this as I was upgrading my base system to future proof my next purchase. Went fron Evga super nova 650 to this hefty 1k guy. Initially it's huge lol much bigger then expected, but I got it to work. I'm hopeful for when I transition from 20 series to 40 and I'll be golden ✨

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  • Anonymous

4 out of 5 eggs Thanks!

Great product, showed up early, works fantastic.

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  • Christopher D.

4 out of 5 eggs Superb products

I never used Super Flower before, but I read many great reviews. I am very happy with my purchase and I would buy from them again. Item was received in in the timeframe that was expected and showed up with zero issues.

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  • Roman C.

4 out of 5 eggs

I recently had a fantastic experience with Super Flower. I initially needed a high-quality PSU to protect my PC from power outages, as I live in Ukraine. However, I ended up giving it to a friend who had just purchased a new videocard. The whole process was incredibly smooth, so I decided to order another one for myself again. What truly impressed me was Super Flower's exceptional customer support. They genuinely care about their customers worldwide and go out of their way to assist. I had both PSUs shipped to Europe, and the support team made sure everything went without a hitch. Super Flower is a company that not only delivers high-quality products but also provides outstanding customer service. I highly recommend them to anyone in need of a reliable PSU and top-notch support.

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  • Anonymous

4 out of 5 eggs

Super Flower makes incredible, underrated and not frequently recommended, PSU's. The very highly rated EVGA psu's are in fact made by Super Flower. I would highly recommend anyone to not overlook them

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  • Nick49

4 out of 5 eggs Nice price, nice power supply.

Plenty of power for my 13700k, and actually too much since I did not buy a video card, but I have the power when I decide to get one. I am happy with the cables and also how quiet the supply is. Overall very satisfied.

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  • CasualSAB

4 out of 5 eggs Great Seller with Reliable PSUs

I've been using Super Flower Power Supplies for several years now with no issues. Every order from them has arrived quickly and been in perfect condition. And their customer service has always been fast to respond.

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  • Greg P.

4 out of 5 eggs Top tier Power Supply aggressively priced when on sale!

Fantastic top tier power supply from one of the best (albeit often slept on) power supplies manufactures in the game. The Leadex VII 1300w got very high marks after extensive granular level testing by HWBusters. Check out HWBusters review on the Leadex VII for yourself. For many years, Super Flower has sold as re-stamped top tier EVGA (and other notable companies) power supplies, but now out of contract now with EVGA Super Flower has decided to market directly to the USA. Do not mistake Super Flower with the dozens of noname Chinese power supplies found on Newegg. Super Flower are top tier Taiwan manufactured that trade blows with quality king Seasonic but at an attractive lower price. Customer service is responsive (through Newegg marketplace messenger) taking less than 1 business day to reply. 10yr warranty (RMA handled through Newegg as I understand it) so buy with confidence. The Leadex VII 1300w has been quiet and stable out of the box. Running a 5800X3D & power hungry Sapphire 7900 XTX Vapor in a fully built top spec rig with all the trimmings and extra's, zero issues. Highly recommend!!

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  • Vusal M.

4 out of 5 eggs best PSU manufacturer

Without a doubt, they are always my preferred PSU manufacturer. I bought this PSU for a system with 4090, 128 ram ddr5 and 12900k and I am very happy. No problem. My previous PSUs were 850 gold, 550 titanium both from Super Flower and they still work without problems.

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Seller Profile: Super Flower