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Seller Profile: Targus Official Store

Targus Official Store

Technology is evolving at a crazy pace – yet one thing that’s remained constant is the inherent need to carry, connect, and protect it all. Regardless of which technologies come and go, Targus helps you seamlessly integrate tech into your lives to provide you with everything you need to live, dream, and do.

For more than thirty-five years, Targus has been implementing purposeful solutions to provide you with the tools you need to succeed – from laptop bags to tablet cases to peripherals and universal docking stations. Our insight-driven approach, global reach, and commitment to quality ensures we have the skills and experience to meet your performance, style, and protection needs – whether you’re a large enterprise, a small business, or an individual who needs to get work done.

Our mission drives us, our passion fuels us, and our customers make us everyday, inspired.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Targus wants you to be delighted with every item you purchase. However, we understand that not every purchase works out which is why we offer a 30-day (from ship date) money-back guarantee.
Items ordered from our Newegg store are eligible for return within 30 days of the original shipment date. All return requests must be submitted and approved within this 30-day window.
Once we receive the returned item(s) please allow 10-14 business days for your refund to be processed.
Items must be in new, unused condition with the original packaging to be eligible for a full refund. In addition, privacy screens and screen protectors must be returned in original and unopened packaging to be eligible for a refund. If the item(s) is received and found to be in new and unused condition, a refund will be issued and confirmed via email. Targus may issue partial refunds at our discretion. All refunds will be issued to the original form of payment. Items purchased on promotion (free ship, student discount, etc.) will only be eligible for refund up to the purchase price paid at the original time of order. Any applicable charges or fees will be deducted from the final refund amount. Any shipping costs associated with your original order are non-refundable.
Returns received without authorization may be returned to the sender or, at Targus’ discretion, a 20% restocking fee will be deducted from the refund.
For all warranty claims please contact our customer support team directly.
In addition, return shipping costs are the responsibility of the customer and will not be reimbursed or covered by Targus unless otherwise stated by an authorized representative of Targus. Targus is not responsible for lost or undelivered returns.
Targus reserves the right to modify this return policy at any time without notice.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 67 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Killer bag, good buying experience

Targus makes excellent bags, customer service and expectations were all met perfectly. Would recommend!

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  • Anonymous

4 out of 5 eggs Great 4 port Hub

Needed something for my laptop to increase number of 2.0 USB ports. This worked out great.

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  • Anonymous

4 out of 5 eggs good price, delivered promptly, great product

good price, delivered promptly, great product

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  • Lucas S.

4 out of 5 eggs speedy delivery with product that was stated

my product was received on time and it perfect condition. it was packaged well, and have found no problem with it, and would happily use this seller again.

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  • John R.

4 out of 5 eggs

Include a USB cable

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  • Anthony P.

4 out of 5 eggs Happy

Happy with this purchase

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  • Anonymous

4 out of 5 eggs Good equipment.

Keeps my lap top cool. That's what it's supposed to do. Can't ask for better than that.

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  • Michael M.

4 out of 5 eggs

I like the way this case feels and that it isn’t a hard case. I’ve been using it for a week and most of the time it gets the viewing angles I want. If you could remove the cover and use the iPad with just the tpu case it would be perfect. I have drop tested it, but it does look like it will provide solid protection.

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  • Wendy L.

4 out of 5 eggs Good seller

Would recommend. Everything was good.

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  • Robert K.

4 out of 5 eggs Works great!

Works great with my various laptops with a bonus of a small footprint. USB could be longer and doesn't work with Dell Latitude via USB interface. Missed that this one didn't have the USB C adapter.

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Seller Profile: Targus Official Store