Home
Home > 
Seller Profile: TDT TECHNOLOGIES

TDT TECHNOLOGIES

TDT Technology has served Computer resellers, VARS, System Integrators, End users, Gov't and Schools for over 10 years. We are independent stocking distributors of Computer Systems and Components and have access to over 200,000 lines items daily. Our 8,000 sq ft. facility allows us to stock all our products and be able to ship anywhere in the USA or Internationally. We carry Servers, desktops, notebooks, computer components such as hard drives, memory upgrades, processor kits, raid controllers, storage units and racks, tape drives, video cards, network cards, switches and more from various leading manufacturers.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from TDT TECHNOLOGIES
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, TDT TECHNOLOGIES will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. For returns on orders being placed on the wrong item customers are subjected to a 15% restocking fee for the returns. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. TDT TECHNOLOGIES will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

2 out of 5 eggs Based on 10 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Stephen Kruso

4 out of 5 eggs Not really Seagate EXOS 7E8 Drives - INACCURATE DESCRIPTION!

Listed as an EXOS 7E8 hard drive, but they shipped Terascale HDD v2 hard drives with date codes from Jan 2018 through Jul 2019. I suspect that these drives could be used because they are so old and the labels on two of the drives have scratches. Buy from a different vendor, and double check ALL information in the listing. These drives are very similar in design, but not the same. The real problem is that they are FOUR YEARS OLD and probably used.

Did you find this review helpful? Yes No

  • John Davos

4 out of 5 eggs Sneaky really sneaky - Used drive sold as new

Bought an enterprise HDD from Newegg Business and I get a used HDD built in 12/2014 shipped to me in 12/2020. Be warned: Seagate won't honor the 5 year enterprise warranty.

Did you find this review helpful? Yes No

  • Curt Tage

4 out of 5 eggs False advertising

Ordered hard drive. Listing did not say it was used / refurbished or whatever this piece of junk is. DOM is 04/2014 !!! Picture in advert shows drive with new label style like it should be, but drive in box is OLD has broken screw in one mounting hole. WOW - NOT IMPRESSED.

Did you find this review helpful? Yes No

  • Cory Scamara

4 out of 5 eggs Selling USED drives as OEM

Purchased a Seagate drive from them and when it arrived it was obviously used. The drive still had a stripped mounting screw broken off in it. It then took them a couple days to even respond.

Did you find this review helpful? Yes No

  • Renold Koozer

4 out of 5 eggs Misleading and dishonest

Sold me a drive https://www.neweggbusiness.com/product/product.aspx?item=9siv15791p4309#item-details that was not listed a used or refurbished. Not only was it used, it was over 4 years old, had over 1000 hours of run time, and had so many bad sectors it was unusable. I will not purchase another product from this seller!

Did you find this review helpful? Yes No

  • Joshua Warfel

4 out of 5 eggs Short shipped

Ordered 8 hard drives. Seller only shipped 5 drives. Buyer beware!

Did you find this review helpful? Yes No

  • Reid Laitinen

4 out of 5 eggs Great Customer Service

I ordered a couple hard drives for a NAS, but it turned out they were incompatible with the system (stupid me). TDT Technologies were very quick to issue a shipping label and refund, which really helps me correct my stupid mistake.

Did you find this review helpful? Yes No

  • rudy sarief

4 out of 5 eggs fast shipping

thank you for quick shipping

Did you find this review helpful? Yes No

  • Vincent Antezzo

4 out of 5 eggs Fast and Easy

Excellent product, packaging and shipping speed. I would buy from them again. A+

Did you find this review helpful? Yes No

Home
Home > 
Seller Profile: TDT TECHNOLOGIES