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Seller Profile: Tech For Less

Tech For Less

Tech for Less has been in business since 2001 and we are one of the world's largest stocking vendors of new, open box, excess, refurbished and end of life computer equipment, peripherals and electronics. We stock all major brands of computer products ranging from high end Sun servers to little Epson inkjet printers. Each product has a warranty and satisfaction guarantee. Nearly every order is shipped the same business day.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

•We have a 30 Day return policy and if there does happen to be an issue, we will work with the customer to make it right!
•Tech For Less, not the Customer, arranges for and pays all shipping costs related to authorized, defective returns.
•For non-defective returns, the customer is responsible for their original and return shipping costs. Tech For Less will provide a pre-paid return label for convenience but the cost of return shipping will be deducted from the customer's authorized refund. A non-defective return will be charged a 15% restock fee.
•If a defective product was purchased from Tech For Less as Factory Sealed, Open Box, or Refurbished, the manufacturer Warranty applies. Please contact the manufacturer first for assistance.
•If the manufacturer is unable to assist, please contact our Customer Service Department to arrange for shipment to our repair center. Just as is required when shipping an item to the manufacturer for warranty, the customer is responsible for shipping the item to us. We will ship the repaired item back to the customer at our expense.
•If Tech For Less cannot reproduce the reason for a defective return, the customer will be responsible for all shipping costs and will be charged a 15% restocking fee unless the product is shipped back to the customer at their expense.
•Returned product must be complete, in original boxes and packaging materials and contain all software, accessories, and blank warranty cards provided at time of original purchase. Customer will be charged the replacement cost of missing, damaged, or altered products and accessories.
•Software may be returned only if the factory seal remains intact and is subject to the remainder of this policy.
•In the event that a product received by the customer is defective and the product has been removed from the country after delivery within the USA, the customer must return the product to the ship-to address listed on the invoice, and then Tech For Less will provide a shipping return label for the return to Tech For Less. Tech For Less will not be responsible for any taxes, duties, or fees related to this return. Taking a product permanently out of the USA may void the warranty. Please check with individual manufacturers for specifics and consider one of our extended warranties for added peace of mind.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 875 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Don't Buy From This Seller

4 out of 5 eggs Order 25 of an item only got 6

I placed an order for 25 Kensington Desktop & Peripherals Locking Kit 2.0 K64424WW, and when the order came there was only 6 inside of a box that had a weight of 8 pounds. I put in for a refund request for the 19 missing items, the seller was suppose to reach out to me, and never did. No refund ever issued.

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  • Anonymous

4 out of 5 eggs Great Item and support

Item received quickly as described.

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  • Michael H.

4 out of 5 eggs G915 keyboard is great

The seller sold me a perfect refurbished keyboard 10/10

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  • Irritated

4 out of 5 eggs 'tech for less' sending open box items as new :/

Received a power play mousepad advertised as new, box had clearly been opened, only portugese instructions left in box. Mousepad literally came paired to whatever mouse had it before. After more time with it it will not charge my compatible mouse at all. Reconnected core and reinstalled drivers, nothing. Assuming this was why it was returned. 0/5

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  • ERIC P.

4 out of 5 eggs Top seller

Item arrived sooner than expected, in perfect condition, and functions as it should. This greatly expands my computer data storage options as I prepare my home recording studio environment. I'm delighted!

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  • Anonymous

4 out of 5 eggs A Positive Experience

Luckily I have a nephew for tech support so I did not need to contact their customer service to help me decide what I needed. The shipping was fast and the part worked. I would recommend this seller

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  • Robert M.

4 out of 5 eggs Economical keyboard/mouse

Straightforward, cost-effective keyboard/mouse. These are commodity items; no bells, whistles or fancy lights. Lightweight, but cheap enough to replace without much pain if they fail. Recommended for entry-level/everyday setups not for gamers or power users.

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  • Anonymous

4 out of 5 eggs Bought Modem

NewEgg products always great! Good prices. Fast delivery.

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  • Anonymous

4 out of 5 eggs H0000ly Shirts!!!!

I was very impressed with when I received the laptop, I have bought a refurbished laptop from another website, it had ware and tare. So I was expecting this laptop to be the same, but it was the completely opposite. To my surprise it looked brand new, it was just like buying it brand new but cheaper. Thank you.

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  • Al Z

4 out of 5 eggs Great Experience!

This was a perfect transaction! Selection, Price, Ordering, Delivery!

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Seller Profile: Tech For Less