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Seller Profile: Tech Trends

Tech Trends

Tech Trends is a Trusted Supplier of High-Tech IT Equipment and Consumer Electronics.

Tech Trends has been selling High quality new & used electronics and computer components to customers all over the world. We pride ourselves on providing great merchandise, low prices, and excellent service. Our items are always shipped correctly so that they arrive in great condition and on time.

We are creative type techies who test all of the items we sell. We use Eco-friendly packaging and re-use shipping boxes and packing materials whenever possible.

We care about the Environment. By refurbishing older equipment and reusing technology, we can help reduce the number of natural resources used to manufacture new products and also help reduce the number of harmful pollutants produced by e-waste processes.

When equipment can no longer be refurbished, we make sure that this equipment is safely recycled. A portion of the sale of each item goes toward non-profit organizations that help others who are in need of food, shelter, and clothing.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Micron Tech Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Micron Tech
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by Micron Tech
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, Micron Tech will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Micron Tech.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Micron Tech will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. Micron Tech does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by Micron Tech will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 117 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Shipped to AutoZone Parts Store Instead of Residence As Entered

After several days beyond my expected delivery date, I inquired with the seller as to why my UPS tracking was showing the package as in limbo and not delivered. They instructed me it had been dropped off at the AutoZone parts store two miles from my house. I have no idea why this was delivered there or why I didn't get an indication it was delivered on UPS. Plus, I had to pay a restocking fee for the return after I couldn't use the device. NewEgg used to be reliable and now it's just a lousy marketplace for third parties with no customer service.

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  • Michael W.

4 out of 5 eggs Seller went above and beyond would definitely recommend!

I will say tech trends definitely cares about their customers and will do anything to make sure you are satisfied.

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  • Anonymous

4 out of 5 eggs

Had to contact customer service to remove restocking fee when returning the order after it shipped but before it arrived, but customer service was excellent. Quick shipping, good communication, honest customer service team. 10/10 after my issue was resolved

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  • Anonymous

4 out of 5 eggs Very quick delivery, quality GPU

easy to install & runs great!

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  • Kevin M.

4 out of 5 eggs Good seller

GPU as advertised. Mint condition. Shipping could be quicker. Would recommend.

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  • Mike G.

4 out of 5 eggs Quick and Easy

Yes, would recommend this seller for sure.

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  • James R.

4 out of 5 eggs Exceeded expectations.

Seller was great. Item shipped quickly, was well packaged, and arrived in perfect condition. Would order from again.

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  • Anonymous

4 out of 5 eggs Brand new 1060 Out of the box

Works like a dream, easy set up. It reved once during set up and has been super quiet ever since. I don't put it under a ton of stress but it replaced my 660 perfectly.

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  • John C.

4 out of 5 eggs Good value, late sshipment

Product was good and carefully packaged and shipped. Whose fault of late shipment - - newegg, seller, or USPS?

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  • Shalen H.

4 out of 5 eggs Nice card, came with all the bits

Arrived in perfect condition and seems to be working great.

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Seller Profile: Tech Trends