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Seller Profile: TechnoDeals USA

TechnoDeals USA

At TechnoDealsUSA, we serve the IT industry in providing the best in new, used, and refurbished server parts at low prices. We are suppliers for bulk purchases, but we also are here to serve your company after a hard drive in your eight-year-old server dies. We pride ourselves on our extensive catalog of parts from all different IT companies such as HP, IBM, DELL, SEAGATE, WESTERN DIGITAL AND HITACHI.

In 2002 we started as a cold call B2B business selling server parts with the goal of growth. It took a lot of hard work to get us from a three-person family business to a growing company. An idea meritocracy is what I think has been leading our growth in this field. The main thing we have grown to focus on throughout at the time is excellent customer service but also fast, safe shipping.

We aim for transparency with the condition of our products which is why we make sure our server parts have been tested but also offer a 30-day warranty on our products, and 100% Satisfaction Guarantee with a hassle free return.


Our customer's support staff are here to answer your questions and to assist you with your orders and delivery of your products. Please do not hesitate to contact us for any inquiry you may have.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Shipments must be returned within 30 days of purchase. Can be refunded/replaced within that 30 day period. For items that are not defective a 15% restocking fee will be applied.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 146 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Fairly good at best.

Reviewed on Mar 13, 2023

Seller did not provide the item as pictured. It might be the same hard drive, I don't know.

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  • math_dude

4 out of 5 eggs

Reviewed on Jan 20, 2023

Communication with the seller about the warranty status and who and how to return the drives, if need be, for warranty claims was clear. The only problem I had was packaging could have been a little better. The HDDs came in protected bubble-wrap and foam but the box they were in was oversized and the drives could still get knocked around. Otherwise, I would buy from the seller again.

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  • dennis s.

4 out of 5 eggs great price I put it in my TiVo box works great!

Reviewed on Jan 10, 2023

super seller thanks.

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  • Richard M.

4 out of 5 eggs Great seller!

Reviewed on Jan 07, 2023

Purchased a new disk drive and the seller checked with me regarding warranty and to make sure all was well. Thanks!!!

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  • Roger B.

4 out of 5 eggs Thin Drives

Reviewed on Dec 21, 2022

I recently ordered a couple of hard drives, unfortunately they were too thick and i didn't know this. Had to send them back for refund and reorder. Did all that and the guys were real helpful in making it happen. All went smoothly and 10 days later i had a refund. This seller is a good one. I recommend them to anyone. good job really helpful. Thanks

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  • Anonymous

4 out of 5 eggs Do yourself a favor; order from someone else

Reviewed on Nov 01, 2022

My order was for a new hard drive, but I was sent a used drive (literally a HD in a sleeve without anything). I messaged them, and Steve Flores of TechnoDealsUSA was dismissive and tried to convince me the loose HD that they sent me was still new. The antistatic bag that it came in was opened already and the original manufacturer warranty wasn't available anymore. Drive was 2 years old.

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  • Anonymous

4 out of 5 eggs unfortunately no zero rate.

Reviewed on Oct 16, 2022

scratched product , easily you can figure out its used or refurbished product . product description : its must come with two bracket small and large , CD driver . product arrived individually with only small bracket which cannot fit my pc project .

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  • BILL L.

4 out of 5 eggs Exactly as advertised.

Reviewed on Aug 22, 2022

Exactly as advertised Packaged well Very professional

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  • Anonymous

4 out of 5 eggs Reliable seller of high tech products

Reviewed on Jun 24, 2022

Recommended - quality products delivered promptly from worldwide sources - well packed and at competitive prices. Will have no hesitation in ordering again.

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  • Anonymous

4 out of 5 eggs awful

Reviewed on Jun 13, 2022

No I would not recommend this seller. Stay away, spend more money buy from a more reputable seller. Couldn't give a 0 but would if I could.

TechnoDeals USA Response:

Hi, what was the issue with your order? We appreciate any feedback but are also more than happy to assist with any problems you may have encountered.

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Seller Profile: TechnoDeals USA