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Seller Profile: Technology Galaxy

Technology Galaxy

TechnologyGalaxy.com is a online e-tailer of computer hardware and software. While we service the Observable Universe, we are actually based out of: Observable Universe.Local Superclusters.Virgo Supercluster.Local Galactic Group.Milky Way Galaxy.Solar Interstellar Neighborhood.Solar System.Earth.North America.United States.Nevada.Las Vegas. In addition to provide great products that ship at or close to light speed for fragments of space dust, we like to delve into the cosmic community. Technology Galaxy - Shipping to a galaxy near you™

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

Technology Galaxy follows a general 15-day return policy for “returnable” items. It is the customer’s responsibility to obtain an email from Technology Galaxy, stating the return policy of an item, prior to purchase. Technology Galaxy does NOT and CANNOT accept RA# requests beyond 30-days from shipment date. Technology Galaxy bases its return policy on that of the manufacturer or Distributor of the item. Because of this, our return policies are subject to change at any time and without prior notice, in order to stay consistent with the manufacturer or Distributor.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 2149 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • EDWARD C.

4 out of 5 eggs

Reviewed on May 30, 2023

Although my purchase arrived by the date originally estimated when I placed my order, there was over a week's delay from the time they created the shipping label the day after I placed the order until the post office logged in having the package in hand and started moving it toward me. I suspect they had to back order a product that they claimed was in stock when I was ordering it.

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  • JOHN M.

4 out of 5 eggs Wrong item

Reviewed on May 01, 2023

Seller shipped the wrong item !!!

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  • Stephen V.

4 out of 5 eggs Arrived early, works fine.

Reviewed on Mar 28, 2023

Would buy from again. Obviously might not arrive early for everyone.

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  • Ed H.

4 out of 5 eggs Item Replacement

Reviewed on Mar 28, 2023

I ordered a headset cable extension and when I got it (earlier than expected), only the left channel worked. I called the seller (Tripp-Lite) and explained the issue and they said they would send out a new one, free of charge, and I don't have to send the faulty one back, which is good since it was only an $11.00 item. Pretty good customer service if you ask me. I just hope the replacement one works. Whether it works or not, I'm quite happy with customer service.

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  • adam

4 out of 5 eggs

Reviewed on Mar 25, 2023

VERY FAST S&H!

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  • Anonymous

4 out of 5 eggs Don't buy from this company!

Reviewed on Mar 07, 2023

Did not deliver the entire order and charge me in full. Try to call the company, no one answer the phone.

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  • John B.

4 out of 5 eggs Expectations met

Reviewed on Feb 04, 2023

I got what I ordered, in a timely way, quality, and at a fair price. Thank You Technology Galaxy!

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  • Anonymous

4 out of 5 eggs Trackball

Reviewed on Jan 28, 2023

This is my pointing device of choice. Been using them for years.

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  • Anonymous

4 out of 5 eggs waste of time do not order from this seller STILL waiting for my order and ZERO communication

Reviewed on Dec 16, 2022

DO NOT RECOMMEND

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  • Anonymous

4 out of 5 eggs Good stuff

Reviewed on Dec 07, 2022

Speedy service, good deal!

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Seller Profile: Technology Galaxy