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Seller Profile: Technology Galaxy

Technology Galaxy

TechnologyGalaxy.com is a online e-tailer of computer hardware and software. While we service the Observable Universe, we are actually based out of: Observable Universe.Local Superclusters.Virgo Supercluster.Local Galactic Group.Milky Way Galaxy.Solar Interstellar Neighborhood.Solar System.Earth.North America.United States.Nevada.Las Vegas. In addition to provide great products that ship at or close to light speed for fragments of space dust, we like to delve into the cosmic community. Technology Galaxy - Shipping to a galaxy near you™

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Technology Galaxy Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Technology Galaxy
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Technology Galaxy
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Technology Galaxy will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Technology Galaxy.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Technology Galaxy will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.


4 out of 5 eggs Based on 2201 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
  • Kris Wilk

4 out of 5 eggs Great buy !!

I took my time and chose my PC wisely(I do work in IT). This was what I really wanted, good solid power on and trusted motherboard and CPU combo. I put Skull and Bones on Ultra and this has handled it well. Lights are beautiful. Easy to control app. I enjoyed buying from this vendor. Helpful info that came with the PC, all drivers were just days old and all up to date(I checked), and I had also checked the wiring and chassis for anything before powering on; looked great under the hood.

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  • Michael M.

4 out of 5 eggs

I got what I wanted at a good price. Only slight shipping delay.

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  • Gregory N.

4 out of 5 eggs Would Buy From Again

The item arrived quickly, was well packed, and was as described.

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  • Richard C.

4 out of 5 eggs great

yes recomended

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  • Anonymous

4 out of 5 eggs wrong product delivered

wrong product delivered. sent email to seller. no reply

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  • Anonymous

4 out of 5 eggs Wrong Unit

Please fix your page so that folks know what they are actually ordering. There are two different units here but I didn't question that because I didn't scroll down to the "Overview" and instead, clicked on "Specs." I ordered the item pictured at the top of the page, with one RJ11 "IN," two RJ11 "OUT" jacks, 1080 joule protection and a telephone cord. What I received is the item shown in the "Overview" (scroll down the page to see it), which is a 750 joule unit with one RJ11 each IN and OUT with no telephone cord. This still works for me, although I had to order the telephone cord separately upon receiving the 750 joule item. The Specs page shows information for the 1080 joule item. You lost two eggs due to sloppiness and my inconvenience but other customers are now aware, if they read this review. The item I received seems to work fine and should do the job.

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  • David S.

4 out of 5 eggs This seller hid behind lost in shipping as a reason to not deliver on time.

I would not trust this seller and, in essence, NewEgg at all after this experience. I ordered a very specific RAM SODIMM that I needed to be delivered in 10 business days at the latest. Their item page stated it would be delivered in 6-9 business days. The order was placed and they immediately created the shipping label. This caused NewEggs automation emails to state that my order had been shipped (incorrect). When it was obvious that it would not be delivered in time after waiting near the end of the shipping timeframe, I contacted them and their response was to blame USPS for a lost shipment. Tracking showed it had not been given to them. They asked if I would like a refund. I requested a refund which never came. I went a different route to get the RAM which then showed up in my mail weeks later. Do not trust this seller, in my opinion. Also, NewEgg has lost me as a customer.

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  • Kevin S.

4 out of 5 eggs Open product with damaged jewel cases

Box was a open product.

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  • Anonymous

4 out of 5 eggs Its what I ordered and until I've used it more Its hard to rate how well something works

I got the USB Drive. Its as advertised and until I use it more I don't feel a review would be really worthy. in 90 days I'll gladly come back to the sellers site and leave a valid review!

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  • Adam J.

4 out of 5 eggs Fast order processing and great job packaging.

Order arrived early. Order was properly packed and protected for shipping.

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Seller Profile: Technology Galaxy