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Seller Profile: TECHNOLOGY TRADERS INC

TECHNOLOGY TRADERS INC

TECHNOLOGY TRADERS CUSTOMER SERVICE LINE:
1-800-882-1284 - Customer Service hours Monday - Friday: 10am - 6pm EST.

Technology Traders, Inc is a global provider of IT solutions to clients of all needs. Whether you need a one time fix to your network or large volume sales, Technology Traders is here to fulfill your requirements with excellent service.

We have suppliers around the world and can provide you with hard to find product at an affordable price. Technology Traders deals in large volume sales and can save you time and money when you are looking for IT products.

Technology Traders understands that in the world of e-commerce, expedited shipping is a must. That's why we continue to maintain a 100% early fulfillment rate on Amazon. Most orders ship via Fedex 3Day Express to ensure quick arrival. AK, HI, PR CUSTOMERS PLEASE CONTACT US BEFORE PLACING YOUR ORDER. Please call or email before placing an order that requires special shipping arrangements.

-ORDERS PLACED BEFORE 3PM EST WILL USUALLY SHIP SAME DAY.
-IF ORDER IS URGENT AND SAME DAY SHIPPING IS DESIRED, CONFIRM THAT AMAZON PAYMENT IS CLEARED BEFORE 3PM OR ELSE ORDER WILL GO OUT NEXT DAY.
-ORDERS PLACED ON WEEKENDS WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.

Please contact for RMA assistance before returning. Unauthorized returns will not be accepted. Opened returns will result in a 20% restocking fee due to the automatic fall in value once brand new product is opened. Restocking fee is waived if product is DOA or defective. Open toner returns are not accepted. RETURNS MUST BE IN ORIGINAL PACKAGING WITH ALL MANUALS AND ACCESSORIES. PLEASE CALL BEFORE ORDERING TO CONFIRM SPECS AND COMPATIBILITY, AS ORDERS PLACED IN ERROR WILL BE DEDUCTED RESTOCKING FEE UPON RETURN. ORDERS PLACED BY CUSTOMER ERROR WILL NOT HAVE SHIPPING REFUNDED.

For any questions and inquiries please call 1-800-882-1284.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

TECHNOLOGY TRADERS INC Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from TECHNOLOGY TRADERS INC
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by TECHNOLOGY TRADERS INC
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, TECHNOLOGY TRADERS INC will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by TECHNOLOGY TRADERS INC.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. TECHNOLOGY TRADERS INC will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 34 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Great experience.

Newegg's website is easy to use and order what you need. Fast shipping too.

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  • Dennis P.

4 out of 5 eggs APC 1500RM

I had a great experience with my purchase of (11) APC UPS. Will definitely continue to buy from New Egg

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  • STEVEN F.

4 out of 5 eggs Shady

I don't trust this seller. I purchased a used Samsung 4k monitor described as "like new" for a great price. After a few days I would check the invoice daily to see when I would receive the item. The tracking number kept saying that it had not been picked up for delivery. After 4 days I received a phone call and an email stating the item was not going to be delivered due to damage while shipping! It NEVER shipped, how could it be damaged! I feel that they might have over sold the item and I was the unlucky customer who got their order cancelled.

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  • RAFAEL c.

4 out of 5 eggs Dishonest

They send me a broken printer,now they want me to deal with HP

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  • Michael K.

4 out of 5 eggs Nice work.

My hard drive shipped fast and good. No issues. Nice work. Good times. America.

TECHNOLOGY TRADERS INC Response:

Thank you very much for the business, Michael. We hope you will shop with us again soon!

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  • Anonymous

4 out of 5 eggs Just what I needed

Will buy from them again. Only con is they should pack the drive a bit better.

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  • Gregory M.

4 out of 5 eggs Not vary happy

Never received it. Have not gotin back to me on what is going on or if a new one is on the way.

1 out of 1 people found this review helpful. Did you? Yes No

  • David M.

4 out of 5 eggs Great Buy

This is a great product. It was delivered in the time that it said and it is an item I would recommend to people looking for a drive like this.

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  • Jonathan R.

4 out of 5 eggs Slightly Below Average Speed, Quality Product

Last component to arrive, a couple days later than everything else I ordered... it was, however, within the on-time window and product was as described.

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  • Ishmael C.

4 out of 5 eggs Felt like I was being con

I have purchased other refurbished stuff but this company made me feel like they were coning me to receive an item that was bent like a banana and looked like it may break if handle wrong then trying to get a live customer service rep from this company which no one ever got back at me it took several email before they final got back at me and they didn’t provide an return slip the company to,d me I would get my money back from shipping and iam still waiting I’ll advise Newegg to stop working with this company and for no one to buy anything from them

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Seller Profile: TECHNOLOGY TRADERS INC