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Seller Profile: Tekswamp


We started working at Newegg Marketplace in 2021.

We ve been in refurbishing electronics business for 10+ years. We are working hard and trying our best to have the lowest pricing and highest quality possible. While doing business we always maintain a high reputation and hold high quality standards.

With over ten years experience in refurbishing electronics, the TeKswamp™ company continues to excel as the premium source for buying used quality reconditioned high tech electronic equipment.

Today, due to the high demand for quality home and business entertainment equipment, TeKswamp™ has become one of the USA's leading source for quality brand used and refurbished Home Theater Projectors at ultra-competitive prices.

Why buy from us? Extra special attention is spent by TeKswamp™ Technicians to insure that every used projector is Professionally Refurbished as necessary and in Superb Working Order. The internal optic and all internal components are cleaned to provide the very best image and the best working used projector possible. Apart from the minor cosmetic marks typical of a used projector, TeKswamp™ provides all of its customers with truly amazing deals!”

Thank you for choosing TeKswamp™ for all of your Home Theater needs.

The TeKswamp™ Team

Return Policy

Standard Return Policy

  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

Tekswamp Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Tekswamp
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within sixty (60) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by Tekswamp
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, Tekswamp will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Tekswamp.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Tekswamp will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. Tekswamp does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by Tekswamp will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.


4 out of 5 eggs Based on 19 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
  • Jonathan Burnett

4 out of 5 eggs Great reseller!

Prompt delivery of the product that came exactly as described!

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  • Jordin

4 out of 5 eggs

I don't know if I would recommend this company to anyone, when I contacted them about the power cord being missing, I was told that was intentional as they don't provide it. When I voiced concern about it not being in the listing title or description, I was told "they" didn't compile the listing, and had no control over that. A powered docking station should come with a power cord. If it doesn't, it needs to be properly labeled in the post title or description. I don't believe in using one or two stars unless it's almost a complete rip-off, and this was not, if I were to recommend this seller to anyone, I would just give them the advice to pay less attention to the post and more attention to what is photographed as that is what matters according to their support team.

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  • Anonymous

4 out of 5 eggs Wrong product

I received the wrong product. When I reached out the customer service was phenomenal

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  • Anonymous

4 out of 5 eggs Fast Service & Exactly as Described

The supplier did a great job providing the docking station. It came fast and worked as described.

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  • Anonymous

4 out of 5 eggs The scanner wasnt wrapped securely.

The item could have easily been broken by fed ex and their May have been internal damage but unfortunately the program for the scanner was too old for me to set up. There was way too much room in the box and not enough packing material protecting the scanner during transport.

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  • Anonymous

4 out of 5 eggs Mislabeled product

The product advertised and ordered was not what they sent. In fact, they apparently never had it in their inventory in the first place. Totally unreliable. Then they required numerous photos to show their inexcusable error.

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  • Anonymous

4 out of 5 eggs I can use my camera!

Needed a new charger for my old digital camera. Couldn't find it anywhere but I did on newegg.

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  • Leticia Ybarra

4 out of 5 eggs Never Delivered

Ordered a remote on July 30th. The order today, August 28th, says "label created" and that's it! This seller is a joke. Do not buy from them. I have placed a complaint with Newegg already. They are contacting this seller to see if they are actually going to ship it or not.

Tekswamp Response:

Sorry for the inconvenience. It looks like USPS forgot to scan the package and lost it. I issued a full refund. Once again, please accept our apologies for any inconvenience caused.

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  • Sergiy S.

4 out of 5 eggs Great

Fast shipping, great price. Thank you!

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  • Barb M.

4 out of 5 eggs Great Communication and Assistance!

Although the model number of the item I ordered was correct, the part number that was shipped was different than what was advertised and shown on the accompanying image. After contacting TEKSWAMP about this, I received an immediate response and was assured that the part number I was sent was compatible with the part number advertised. I was relieved . . . and the item I ordered has been working perfectly!

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Seller Profile: Tekswamp