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Seller Profile: Temoviste

Temoviste

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Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

Temoviste Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Temoviste
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Temoviste
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Temoviste will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Temoviste.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Temoviste will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
Temoviste can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

3 out of 5 eggs Based on 2 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Kev

4 out of 5 eggs

Reviewed on Sep 22, 2026

Items arrived two weeks after purchase. They were not as described. I bought a pair of scissors and an AC adapter from this seller; both arrived in a single plastic mailer with no product packaging or instructions. Both items felt extremely cheap. The scissors I got cannot even cut a piece of paper, and when I reached out to the seller, he claimed they need sharpening before use. Who does that to a new pair of scissors that they just bought? I am afraid to use the AC adapter, as it has no manufacturing label or any kind of quality symbol; I am too afraid that it will explode when I use it. I would have returned both if not for the high return shipping cost.

Temoviste Response:

Hello, first of all, I would like to express our gratitude for your support of our store. Let me explain, the scissors you purchased are specifically designed for cutting bones. For other types of scissors, if you feel they are not sharp enough, you can give them a proper sharpening to make them sharper. The second point is that the charger is a product that has passed multi-country certification and inspection. It will not explode, so please feel free to use it. If you are not satisfied with our products, we sincerely apologize to you. I am also in the email inbox and have been trying to communicate with you. Thank you for your understanding. Best wishes to the most honored one of you. Thank you.

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  • Rodrick M.

4 out of 5 eggs Excellent Professional Service all around

Reviewed on Sep 09, 2026

I highly recommend this seller. Their proactive communication regarding shipment and delivery tracking is commendable, and the product is exactly as described. The light provides sufficient illumination for reading and offers intuitive controls. While the smartphone experiences some heat and a two-hour charge duration, this is consistent with wireless charging standards. Although the device is incompatible with my Galaxy Pro watch due to alignment constraints, it remains a high-quality product that performs effectively with my other wireless devices.

Temoviste Response:

Thank you for your recognition of us. We will continue to strive to ensure that every customer who trusts us is satisfied. Thank you for your comment. Best wishes to you. Thank you again.

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Seller Profile: Temoviste