Home
Home > 
Seller Profile: Tetra Choice LLC

Tetra Choice LLC

TETRA CHOICE comes from the team of experts of the procurement industry and it makes us the leading technology products provider in the online market. The experts who have experience of over 10 years in sourcing IT Products, Office Supplies & Electronics. TETRA CHOICE works very closely with customer requirements. TETRA CHOICE has sourcing access to over 1 Million products from over 1000 vendors. We will deliver the best pricing to your door regardless of purchase size.

TETRA CHOICE serves all individuals, small and big organizations, city/state/federal government, hospitals, schools, and universities worldwide. Our team of experts has vital knowledge of all manufacturers & their products and they can suggest you the best options of your fit.

We have maintained a strong relationship with all top manufacturers of market such as Intel, Microsoft, IBM, Cisco, Apple, Samsung, LG, Sony, Panasonic, Vizio, NEC, Toshiba, Motorola, Canon, Epson, Acer, Asus, Fujitsu, Lenovo, Seagate, Western Digital and many more brands.

Our inventory status works on the real-time module and the pricing offer is best competitive in the market. We understand that every single penny of your money matters to you and to us and we always do our best to save your money and time at every opportunity.

We offer the best price in the market and when it comes to service we are in good front on both pre and post sales. What separates us from our competitors is our ability to source most difficult and discontinued products that other resellers are unable to source.

At Tetra Choice we make sure that all our customers are taken care in a timely manner and all their concerns are resolved in no time. We take the courtesy of each and every customer and their requirements. We believe in building a trustworthy, fruitful and long-term relationship with our customers and vendors.

Our goal is to satisfy customers' needs and to become an integral part of their day-to-day operations.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Tetra Choice LLC Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Tetra Choice LLC
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Tetra Choice LLC
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Tetra Choice LLC will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Tetra Choice LLC.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Tetra Choice LLC will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 3 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
Go
  • Thomas R.

4 out of 5 eggs Great service and quick to ship

I had a great experience with TetraChoice buying some Kingston HyperX DDR4 3200 SODIMMs. Shipped straight from the manufacturer and promptly. I would highly recommend them as a vendor for laptop memory. I will look for them again next time I am in the market for a product they carry.

1 out of 2 people found this review helpful. Did you? Yes No

Home
Home > 
Seller Profile: Tetra Choice LLC