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Seller Profile: The Wireless Circle

The Wireless Circle

We believe that customers deserve a peace of mind with their purchase. We strive for excellence and are not happy until you are satisfied.
Through Online sales, we have provided our customers quality products at a tremendous value.
We want to continue to build relationships by offering even better deals.

Description:

The Wireless Circle has over 50,000 satisfied online customers. This positive experience has expanded our great service to corporate / Fortune 500 companies
In addition, we have 1000s of satisfied local customers and Retail businesses.

Basic Info:

The Wireless Circle was founded in September 2007, which is strategically located in Lombard, Illinois 60148.
We engage in selling Cellphones, tablets & their respective accessories. All products are backed up by either Manufacturer or Seller Warranty.
We have successfully managed to be awarded as Top Rated Seller and Featured Merchant on online marketplaces.

Contact Info:

Phone: +1 773 338 7105
Email: help@thewirelesscircle.com

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from The Wireless Circle
. Original Condition, no physical or Water damage with all accessories, manuals, warranty registration card, etc.
. Any new phone returned back as used with a sign of usage or with missing accessory is entitled to a 15% Restocking fees.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on a return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without a shipping charge, The Wireless Circle will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless the item was Defective. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent the product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. The Wireless Circle will refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 647 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Awesome

Awesome experience and will definitely do business with again.

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  • Anonymous

4 out of 5 eggs I let him live...his service was that good :)

A+

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  • MHarris

4 out of 5 eggs Ring Doorbell

The Ring Doorbell I ordered was delivered on-time and shipped securely. It exactly as described in the listing. I would definitely buy from The Wireless Circle again based on this experience.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs

Received my phone within two days of ordering. Samsung S22 phone was as described (new) A good price too. Very happy with my purchase.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs fast shipping

Ordered a new Pixel 6 pro. It shipped same day, and arrived 2 days later in perfect condition. A++

1 out of 1 people found this review helpful. Did you? Yes No

  • Calvin J.

4 out of 5 eggs Pixel 5a

Worked out of the box and connected immediately to Verizon after i put in the sim card, no issues.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Best value

After checking online this was the best price on this item. It came in new, unopened packaging.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Never received the item. Tried to contact seller but never received a response.

Never received the item. Tried to contact seller but never received a response.

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  • FrankO

4 out of 5 eggs Really happy with the results.

Item arrived much faster than I expected. It was exactly as ordered.

1 out of 1 people found this review helpful. Did you? Yes No

  • Mr. T.

4 out of 5 eggs RING Batteries

NEW at a better price than RING

1 out of 1 people found this review helpful. Did you? Yes No

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Seller Profile: The Wireless Circle